(Closed) Anyone had problems with their florist?

posted 6 years ago in Flowers
Post # 3
Member
362 posts
Helper bee
  • Wedding: July 2012

If it’s a tall centerpiece, I think it’s pretty standard to have to return the vases.  The floral arrangement usually lifts off the top so you can give that away to your guests, leaving the tall vase.  Typically the florist will go pick them up though so you shouldn’t have to be the one returning them.

Post # 4
Member
637 posts
Busy bee
  • Wedding: July 2014

all the vases the florist quoted me is for “rental” only.  I don’t get to keep any of hte containers.  I am sure if I want to keep them, she will charge me a fortune on them 😛  And sometimes they will write in contract you have to give a certain refundable deposit / credit card on file, in case some of the vases went missing or broken. 

if you are close enough, they will pick up for free.  If not, they will charge you a pickup fee or give you a few days to return the containers back.

If you don’t want the hassle to return, you can always get the vases yourself, but tall centerpiece vase are not cheap. 

Post # 5
Member
522 posts
Busy bee
  • Wedding: May 2012

it’s standard… vases sre usually returned unless stated (which i’ve never seen) 

do you consider your centerpiece price includes the vase? is it expensive?

Post # 7
Member
522 posts
Busy bee
  • Wedding: May 2012

@desertrose:  yes, that’s the worst part… maybe you can put it on a bridesmaid? 

what i meant is how much is the cost they gave you for each centerpiece, before saying that the vases would be an extra 20$. I wouln’t pay that much YIKES! i have like 30 tables at my venue

Post # 9
Member
522 posts
Busy bee
  • Wedding: May 2012

wow those are expensive! 

Post # 10
Member
78 posts
Worker bee
  • Wedding: March 2012

Ideally, everything should be outlined in a vendor’s contract; so they should notify you and other customers upfront what is and what is not included.  If anyone has a problem, it’s usually best to try to work with the vendor first.  Most are usually willing to find a mutually satisfying solution.  If nothing else, you could pursue other means such as reporting to the Better Business Bureau, writing a review about your experience in sites such as Project Wedding, Yelp etc – and/or pursue legal action in a worst case scenario.  Good luck! 

 

P.S. tall elaborate centerpieces tend to cost more, usually double the price of smaller and simpler centerpieces

Post # 11
Member
224 posts
Helper bee
  • Wedding: May 2013

WOW, your tall centerpieces are only $75?? wow! mine are costing me $140/each…

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