(Closed) Anyone having problems with cardsandpockets.com

posted 11 years ago in Paper
Post # 17
Member
45 posts
Newbee
  • Wedding: October 2008

Anyone on the fence about ordering – Take the Plunge.  They are offering a great product at a reasonable price.  Plus it’s great to support small businesses!  I ordered samples of colors and was sent a mountain of free pieces that were close to the colors I was looking at.  I received my samples 2 days after I ordered.  I went ahead and ordered enough materials to make 60 invitations – it arrive in less than one week packaged with care and a personal note!  I have nothing but great things to say about them. 

Post # 18
Member
22 posts
Newbee

I ordered my pocketfolds from C&P based on recommendations from a Bee who used them for her wedding and I was beyond thrilled with their product. Everything from pricing to quality of paper to customer service went above and beyond what I could’ve expected. It’s unfortunate that they have had a minor setback with technical issues this week, but let’s be honest, nothing’s perfect and for a company to have recieved as many rave reviews as C&P does, I think that should get them a break. Becky and Lisa are wonderful to work with — invitations are integral to weddings and I have no complaints about mine! 🙂

Post # 19
Member
22 posts
Newbee

I almost forgot that I wanted to share a story that totally sold me on ordering from them! Prior to making my invites, I ordered a sample of a certain color that I wanted to use for my mats. Turns out that my particular color that I was wanting was no longer available but instead of giving me a "we’re so sorry… can’t help you" story, they sent me 6 other samples of colors that were similar to what I wanted. Impressive. I ended up going with one of their recommendations; they were never less helpful intil the very end.

Post # 20
Member
139 posts
Blushing bee
  • Wedding: June 2008

I just wanted to add another good review for them… I order a couple times from them over the last year for my invites and I’ve had really good customer service.  The prices are great and they ship to canada which is another plus. I had heard about them from weddingbee.

Post # 21
Member
67 posts
Worker bee

I recently ordered a sample deck from them and it came on time and well-packaged. No complaints from me!

Post # 22
Member
1 posts
Wannabee

I just wanted to say that Cards and Pockets is an amazing company that has great customer service.  I ordered samples from them and they got to me quickly.  When I finally did place my order with them some of my items got damaged in shipping and some where the wrong color.  They went above and beyond and sent me new pockets folds free of charge before I sent back the incorrect ones. I plan to order from them for any furture needs and always recommend them. I wish more companies were like them. 

Also just FYI I got my order very quickly and I live in California. I ordered on Sunday and it was at my door by Friday morning. Amazing….

 

Post # 23
Member
1 posts
Wannabee

Hi Everyone!

 This is Dan at CardsandPockets.com.  I just wanted to thank everyone for the positive comments.  All the things that have been said are really why this company was started.

  Becky was once just a bride that wanted to use these things called "pocket folds" and couldn’t seem to find them at a reasonable price.  So, she and her faithful mother, Lisa, made the way.

 It is our top priority to provide low prices for quality products while ensuring the satisfaction of our customers.  Without reviews like these, we would not be nearly as successful.  Spreading the word is the best thing that can be done for a company you’re happy with.

 Thanks for supporting a small business!

Post # 24
Member
43 posts
Newbee
  • Wedding: September 2009

I ordered from cards and pockets and couldn’t be happier

Post # 25
Member
4 posts
Wannabee
  • Wedding: October 2008

I know this thread is old but just wanted to say that i’ve ordered multiple sets of samples (what can i say? I’m an indecisive bride to be Tongue out) and every time, their shipping has been great – i live in Southern California and it’s always been within a week. I haven’t had a need to contact customer service although the first order of samples i placed, they were out of a specific color envelope… but as a previous post mentions, they sent me other comparable colors in it’s place. This has only happened once and i personally didn’t mind.

 

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