(Closed) Anyone purchase from Pompeii3?

posted 6 years ago in Rings
Post # 3
913 posts
Busy bee
  • Wedding: April 2014

It doesn’t look like it’s certified–which means there is no assurance at all that the diamond actually is what they say it is. You can’t compare it to a Blue Nile diamond because BN’s diamonds are certified by GIA (one of the top certifying labs).

So they *say* this is a G/SI1… but if GIA would actually call it a J/I1, then it’s not such a good deal any more.

Post # 4
764 posts
Busy bee

You should do a search on here because there are a few of brides with rings from Pompeii3 and a couple are simliar to that one 

Post # 5
331 posts
Helper bee
  • Wedding: October 2012

you should check their reviews on ebay and amazon.

Post # 6
1172 posts
Bumble bee
  • Wedding: April 2011

Don’t do it! They are “great” when you place your order and horrible if you need to return. I ordered a setting for a cushion center (which I specified twice when ordering) in a size 6.5. They sent the setting for a round stone in at least a 5.5, I couldn’t even get the ring on my finger. I also ordered an eternity band to go with the setting. Both rings were mediocre at best, which is to be expected considering the price. I ended up sending the setting back since it was too small and wouldn’t work with my stone, and the band wasn’t pretty enough to keep. They received my returned items on July 5th. I emailed to check on the refund and was told it would be up to 7 business days before they issued my credit. 7 business days seems like a long time to me, but I waited patiently for the credit to post to my account. On the 7th business day after they received my order (July 16) I enquired about my refund. Chris said it would be processed that day. They did not issue the refund.  I emailed again today (July 17th – 8th business day) and again, Chris said he confirmed that the credit would be issued today. I received an email this afternoon saying they would issue the credit tomorrow (July 18th – 9th business day, 12 days after they received my items). I guess I will wait and see if they actually issue the refund tomorrow. This just seems like horrible customer service, they want your money and screw you around when you need to send something back because they sent the wrong product.  I read plenty of negative reviews on various sites, I wish I had ordered from an honest company.

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