(Closed) Anyone work for Asurion?

posted 7 years ago in Mississippi
Post # 2
Member
576 posts
Busy bee
  • Wedding: April 2016

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bearbear1:  I have never worked for them but I worked for AT&T and their reps were usually assholes on the phone. However, I can imagine being yelled at by people who thought they could get a brand new phone without paying any kind of deductible and do not realize that paying the $150 deductible is less than purchasing a brand new phone outright is less, can be a pain. Good luck!

Post # 3
Member
2127 posts
Buzzing bee
  • Wedding: September 2012 - Southern California

Omgosh! I just had to deal with them recently regarding my cell phone insurance & the lady I talked to had zero personality & nobody got back to me like they said they would [twice]! If you get hired, please don’t be like her haha.

I can also imagine though the crap you’re going to get from not so nice people :/. I mean, the customers are likely going to be frustrated due to their phone issues & if you’re the second person they’ve talked to you after that first gem I had the pleasure of “working” with, I hope you have thick skin! I was nice, I promise, but I also consider myself nicer than the majority of people.

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