Post # 1
My husband and I live in Meridian, MS. I am going to a job interview this Thursday at Asurion. Asurion is a an insurance company mainly for cell phone insurance. It is also a customer help service center for Direct TV. I will be interviewing for a care customer representative position. Have any Bees worked for this company? What is the environment like at this company?
Post # 2
I have never worked for them but I worked for AT&T and their reps were usually assholes on the phone. However, I can imagine being yelled at by people who thought they could get a brand new phone without paying any kind of deductible and do not realize that paying the $150 deductible is less than purchasing a brand new phone outright is less, can be a pain. Good luck!
Post # 3
- Wedding: September 2012 - Southern California
Omgosh! I just had to deal with them recently regarding my cell phone insurance & the lady I talked to had zero personality & nobody got back to me like they said they would [twice]! If you get hired, please don’t be like her haha.
I can also imagine though the crap you’re going to get from not so nice people :/. I mean, the customers are likely going to be frustrated due to their phone issues & if you’re the second person they’ve talked to you after that first gem I had the pleasure of “working” with, I hope you have thick skin! I was nice, I promise, but I also consider myself nicer than the majority of people.