(Closed) Are we being too demanding?

posted 7 years ago in Photos/Videos
  • poll: Am we being bridezilla/groomzilla
    Yes you cancelled you deal with it : (17 votes)
    41 %
    Sort of - three weeks is a long time to wait for a response but free pictures is too much : (12 votes)
    29 %
    No not at all : (12 votes)
    29 %
    other - explanation below : (0 votes)
  • Post # 3
    Member
    192 posts
    Blushing bee
    • Wedding: October 2011

    I’m a little bit confused – was the engagement session included as part of the overall photography package? What was included with the engagement session (originally) as a deliverable? In any case – yes, I think making someone wait 3 weeks for an answer is unacceptable.

    Post # 4
    Member
    1326 posts
    Bumble bee
    • Wedding: October 2011 - Tre Bella, Mesa, AZ

    I hate to say it, but you’re breaking a contract, and the photog is under no obligation to give you anything for free. The deposit is there to deter you from breaking the contract. Did your contract stipulate how much photos would be if she also shot the wedding? It sounds like you got a package that did not include digital files or prints (just photography), and now you’re asking for photos only because you aren’t using this photographer (I could be wrong). If your contract did include digital files, you may have some room to negotiate her pricing. Otherwise, she already gave you an answer ($850 for the dvd or $85 per digital proof).

    Post # 5
    Member
    10367 posts
    Sugar Beekeeper
    • Wedding: September 2010

    Honestly, if it wasn’t in your original contract that you get the disk with images and the prints, you technically should not receive them without further payment. Is she within her rights to “bend the rules” and give you more? Yes. But she doesn’t have to and getting bent out of shape about it really isn’t your place. You broke the contract. That’s on you. If she ends up not being able to fill your date now she is out a substantial amount of income. Why should she give you free stuff when that is a real possibility?

    Post # 7
    Member
    1326 posts
    Bumble bee
    • Wedding: October 2011 - Tre Bella, Mesa, AZ

    @unixfairy: Since that’s the case, I’d say if she wanted to be really nice, she could give you some photos for free, but the deposit is there so you don’t break the contract. She has no reason to give any freebies, unfortunately, and if you have been contacting her for three weeks, she probably doesn’t want to give you a freebie.

    Post # 8
    Member
    7431 posts
    Busy Beekeeper
    • Wedding: October 2009

    So, what is her ala carte price?

    Post # 9
    Member
    192 posts
    Blushing bee
    • Wedding: October 2011

    @unixfairy: Ouch – that’s kind of steep! It seems like the way that this contract was structured, she is under no further obligations to you, since you did break the contact. Like other’s have said, she is out the money you were originally planning on spending, so she is probably less inclined to be charitable about the e-pics – but maybe you could let her know that you know that, and if she does happen to re-book for your date, see if she might be more lenient then? Or maybe she would be open to letting you have some (less than 10) of the pictures? It’s most annoying that she isn’t answering you, though, I agree.

    Post # 10
    Member
    5296 posts
    Bee Keeper
    • Wedding: January 1993

    I may have missed this, but did the OP pay the deposit + $300 for the engagement shoot? If that is so, I think the photog would be very kind to let her have some of the prints. ( I said kind, not required). I know some PPs are saying that if the photog is unable to re-book, she’s out a lot of money, but on other threads I see a LOT of ‘the photog barely makes any money by the time hours of editing, making a book, etc. are done’. In this case, the photog is getting $1500 with no wedding to shoot, no book to make, no photos to edit (again assuming that the e-pic session was under the separate $300 fee. She’s getting almost 40% of the 4000 for much less than 40% of the work.

    That seems like a nice chunk of money free and clear. Again, I’m only saying it would be nice of the photog to give the OP the pictures, she contractually does not have to. But either way, she could still give the OP the courtesy of a response, whether or not she’s willing to provide free photos.

    Post # 12
    Member
    3142 posts
    Sugar bee

    In this case, the photog is getting $1500 with no wedding to shoot, no book to make, no photos to edit (again assuming that the e-pic session was under the separate $300 fee. She’s getting almost 40% of the 4000 for much less than 40% of the work


    Exactly. Geesh a lot of these photographers out there sound they they are real prima donnas.

    he made $1500.00 I think he can spare a couple of photos for that. And I am quite sure he was able to rebook that date. *rolls eyes*

    Post # 13
    Member
    3049 posts
    Sugar bee
    • Wedding: January 1991

    @unixfairy: Photographers are busy people. And many times they are not the ones answering their e-mails, it’s their assistant. So their assistant may know very well that April is not available. But they wouldn’t know if you could get the pictures for X amount, since you’re not using her anymore.

    Because you are not paying the whole contract, it is very fair for her to take you deposit in full. If you want any pictures, you would have to pay for them. And to be honest, the pricing seems fair. If I didn’t go with a package deal, my DVD would got about $1,000 and each digital photo was about $150. I don’t think she is trying to pull one over on you. In fact, those prices may be in her contract to begin with. People get discounts when they do package deals.

    Post # 14
    Member
    11325 posts
    Sugar Beekeeper
    • Wedding: February 2011

    @Oneeleven: I don’t think you can look at this just like: what is the value of the work the photographer has done. You have to consider the fact that if this photog is charging $4000 for 5 hours, they are probably pretty popular and work most weekends. Which means that there is a very high likelihood that they turned down other jobs to take this job… which now isn’t going to happen. And since most people book a photographer at 8-12 months out, or maybe a minimum of 6 months out, to cancel just a few months before means that they probably won’t get re-booked for that weekend. So they are losing out on $2500 because this couple canceled. 

    Post # 15
    Member
    162 posts
    Blushing bee
    • Wedding: September 2009 - The 19th Century Club

    The $1,500 deposit seems reasonable based on the package price: it’s insurance for the photographer should situations like this arise where the client cancels with them. As a part of that, the client isn’t really entitled to anything additional for free – the deposit is simply holding the date.

    Regardless, the 3 week wait for a response is not ideal and you are entitled to finishing the process with her and moving on. Regardless of wedding season and how busy she may be, she should still be responding to you and appropriately ending the contract. In many cases, the vendor will provide a form for you, the client, to sign releasing the remainder of the contract. That covers both of you because it releases both of you from the terms of the cotnract: removes the obligation on your end to pay the remaining balance and removes the obligation on the photographer’s end to shoot your wedding.

    Have you tried calling her? Might be the best way to get an immediate response. Good luck!

    Post # 16
    Member
    10367 posts
    Sugar Beekeeper
    • Wedding: September 2010

    @unixfairy: She DID give you an answer. She gave you prices. That is your answer.

    The topic ‘Are we being too demanding?’ is closed to new replies.

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