- 5 years ago
- Wedding: March 2009
This is an honest question, and I’d love answers from lots of Bees.
The reason I’m asking is because Darling Husband works at a furniture store, and he delivers the furniture. He comes home every day with at least one or two horror stories about how the customers treat him. It’s absolutely ridiculous. He’s had people call him an idiot. He’s had people complain and threaten to get him fired, because they didn’t like his ‘attitude’ while carrying extremely heavy furniture around their house. He’s had people make him move existing furniture out (which is against policy for them, btw, but if the customer demands it, he has to do so- and state that they are not liable for any damage to existing furniture), without tipping anything, or even saying thanks!
It’s hard to listen to him talk about how much customers mistreat him, and act like he’s less than them, because he is such a wonderful, NICE guy. He’s always friendly, or at the very least, efficient. He has a 97% rating for satisfaction, and because of him, his team is top rated through the entire company. He’s a great guy, and a wonderful delivery man. He is literally first to arrive at the store, and usually last to leave. It just boggles me how people are so RUDE to him on a daily basis, for NO reason. They act entitled, for lack of a better word, and it drives me nuts to hear about it.
Honestly, Darling Husband doesn’t expect tips unless he is forced to move old furniture, because that’s simply NOT HIS JOB, There are a few customers that are really nice, and they make a lasting impression on Darling Husband. He remembers who they are, and will go the extra mile each time he delivers to them, because they are friendly. Those that are rude, he also remembers, and will do his job and do it right, but won’t bother with any extra effort- because he shouldn’t have to.
He doesn’t have a set schedule, so there will be days when he gets off at 3 and days when he’s out until midnight (that’s not an exaggeration). He works in all weather conditions and never complains. (He is usually exhausted when he gets home from work, and will tell me about the nice people and the rude people, but doesn’t ever complain about having a job.) He’s had people tell him to take his shoes off before entering the house because they were wet- he can’t take his shoes off (and it’s also against policy) because he can’t carry 500 lb furniture without something to protect his feet! He’s had so many people be nasty to him, for no reason other than: he’s the furniture delivery guy.
He is always nice, always courteous, and does a wonderful job. Rude, cruel, horrible people make no sense when he does nothing to warrant their attitude.
(Whoops, just realized this was kind of a vent, sorry ladies, lol).
So, out of curiousity, are you nice to the people that deliver your furniture?