- 13 years ago
Brides register with a company that has not lost the touch of customer satisfaction. Don’t bother calling Target with a problem because you are connected to India where they really don’t care about you. Bed, Bath and Beyond is highly recommended.
I won’t rant and rave, I am advising you to let upper management know that I will start a 365 day campaign (this is day 1)on informing as many customers as possible via the internet and wedding sites about Target’s unfair policy of not issuing a credit for items bought on my daughters gift registry. She attended a bridal shower 1500 mikes from home, and had to pay for heavy items to be shipped because guests forgot they flew in. All she wanted was to return the unopened items (2) for a gift card she would immediately repurchase back home. The store management not only refused, but was rude as well, as was your customer service when contacted by phone at the store. The items were listed on your registry as purchased so why not believe they were? We showed them the registry!