(Closed) AVOID ALL ZALES AT ALL COSTS!!!

posted 10 years ago in Rings
Post # 122
Member
87 posts
Worker bee
  • Wedding: September 2011

Hate to beat a dead horse here, but Zales almost exclusively carries diamonds that are I1 or below. Unless you purchase their “special collections.” Most are I2-I3. (The worst clarity you can buy.) That means that almost every diamond in the store will have inclusions visible to the naked eye. Of course, you can always special order a diamond of higher quality.

Post # 123
Member
648 posts
Busy bee
  • Wedding: April 2011

I am so late, but I’m depressed in the Magic Bullet reviews! I’ve been wanting one. Guess I’ll save my money for some wedding related item. :/

Oh, and umm that sucks about your ring.

Post # 124
Member
464 posts
Helper bee
  • Wedding: June 2011

I’m sorry that you weren’t happy with your ring. I think it’s really important to really understand what you’re getting, but I’m sure after reading through everything that that point has been made loud and clear. I’m glad that you ended up with a ring you are happy with in the end though.

And just a quick note to those who are looking to not spend $100 on a magic bullet….Costco sells them and you only have to buy one lol. And at least at my local store they are on sale this week for $35 😀 I bought one and it works well for pina coladas so far haha.

Post # 125
Member
2545 posts
Sugar bee
  • Wedding: October 2011

Well I can understand your frustrations a bit, because ladies become very emotional with their rings. And although I do not think this particular episode, is Zales’ fault, I really do agree with previous posters when they say zales is a rip off, and generally only carries very low grade stones at a high cost.

I live in Canada, not the states, so we don’t have a “zales”, but a “peoples jewellers”, and “mappins”, which is actually also part of the zales corp, so essentially it is a zales, with a different name. And I do have jewelry from there, necklces, and a bracelet, and while I do love them, I also didn’t really care about the low quality grade, because it wasn’t my engagement ring.

Shopping around, I just couldn’t settle for an I1-I3, colr g stone for the same prices we found vs2  e colr diamonds elsewhere (also in the mall). Also, alot of the diamonds at zales, peoples, andmappins, do not come with a certification.

While they might have good service, and craftsmanship, they are still way overpriced, for the quality you are getting. Its as if the zales corp really thinks we’re all dummys. I guess it does pay to market your product so well.

Post # 126
Member
1289 posts
Bumble bee

View original reply
@EmeraldR:

Hahaha, “GOD HATES ZALES” signs.

 

For the record, my BFF uses her magic bullet to make cookies.

Post # 127
Member
3066 posts
Sugar bee
  • Wedding: May 2011

I had a great experience from Zales!! Both my engagement and wedding band are from there. They have been nothing but nice to me since day one. They are also only closing 33 kiosks and 42 storesnation wide according to Snopes.com so I dont think they are going completely out of business. Maybe you just had a bad experience with your Zales. With that being said, I am sorry uo had to go through so much stress! I am glad everything got resolved though!

Post # 128
Member
6253 posts
Bee Keeper
  • Wedding: March 2014

Zales tried to sell my sister a diamond that was so cloudy that you could not see the facets. But that’s how you get a 1 carat diamond for under 2k. Fortunately they had a loupe and, after looking at it, decided to walk away. You do generally get what you pay for, but it’s still a world of “caveat emptor.” That said, most places have “trade-up” programs. I bet Zales would have let you trade your stone up for the difference in price, as long as the difference were above a certain amount. I suppose it’s too late now, but for anyone else reading..

Also, Slap Chop failed to “slap my troubles away.” But it is good at making slimy, oniony messes.

Post # 129
Member
7 posts
Newbee
  • Wedding: April 2012

@bRooklynRocks

 

I totally agree…I mostly just read on here but sometimes I don’t get what I read…I understand WHY some of the bees may be taking offensive to the OP’s remarks if they personally (or their FI) bought their ring from Zales, but what I don’t get it this whole attitude that seems to promote: “I don’t like the way SHE said it, so that means I can say whatever I want even it means I’M being rude too…cuz she started it.” 

While other posts take on a very “I’m so sorry this happened to you, we’re here for you, I understand how stressful this could be for you at such a special time in your life” kinda thing….EVEN if perhaps the OP (or really her FI) could have made some better decisions, isn’t it the role of Weddingbee to support and console, not to judge? At least thats what I thought…that’s why I like the site so much. Even when someone NEEDS to be supported through “tough love” it’s still given in a respectful way. 

And I think the fact that her Fiance posted in order to answer for what were his actions anyway and to defend his Fiance is kinda nice…and bold considering the aggressive posts on here, lol. 

Post # 130
Member
2 posts
Wannabee
  • Wedding: April 2012

@Caitmarae,

Musicman2012 is a very ledgit person from the capital district area. Albany, Rotterdam and Colonie to name a few areas of residents over the years.. I know of many problems that have happend with products from Zales but as I said in prior post, this is the first and only bad product from the store. When the ring was returned and my fiance’ and I went to a store where I was able to get a deeper and better look into the stone. Just asked several times to look so I could make sure that I wasn’t making yet another mistake. Just ask yearns4god to see a picture or two of what my opinion of what quality should look like. I wish you and yours the best and stay warm with all of the snow and cold the area has received lately.

Post # 132
Member
5103 posts
Bee Keeper
  • Wedding: September 2011

 Wow, why was this even brought back?

 

Post # 134
Member
5103 posts
Bee Keeper
  • Wedding: September 2011

View original reply
@yearns4god: But who is MusicMan2012? I didn’t think you brought it back..

But that’s cool. I’m glad you’re happy with your new ring and it all worked out. And also that you decided to stay on the hive. 🙂

Post # 135
Member
2 posts
Wannabee

View original reply
@MandaMack:Well, we went to a different store with a different name “will be unannounced” with proper equipment and found a diamond she loves. All of the right quality service and experienced people working in a store you normally will end up with quality merchandise like we did this time.

Post # 136
Member
2903 posts
Sugar bee
  • Wedding: July 2011

I had a similar experience at Kays.

 

Mall jewelery stores are great for smaller purchases (necklaces with chip diamonds, rings you will wear on occasion, etc), but they don’t really check their diamonds the same way a local jeweler will.

 

They do sell GIA certified stones, but they’ll charge you a whole lot more than another place would.

 

If you go into a mall chain without knowing about the 4C’s, they don’t seem to think it’s necessary to discuss them with you and so will provide you with the biggest one in your price range (most likely included). Rarely, you will get a sales person who will educate you before hand and show you the higher clarity stones unless you know to ask.

 

I’m going to have to say, I wouldn’t want to purchase a big important piece of jewelry at a place that’s know for selling the most stuff–selling big pieces should mean you have to sell less to keep the store open.

 

 

 

@yearns4god:I’m sorry you had such a bad experience.

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