(Closed) Awkward situation – missing pay

posted 3 years ago in Career
Post # 2
Member
7639 posts
Bumble Beekeeper
  • Wedding: November 1999

Speak to the accounts department, or whoever handles salary. No need to be shy if a mistake’s been made, but polite, as in “I think there’s been a mistake here…” and explain why. There’s also no need to be shy because it’s not normal work – they made it clear that you’d be paid, so you should be paid.

Post # 4
Member
4505 posts
Honey bee
  • Wedding: June 2010

This stuff isn’t personal, please don’t think that by querying it you are doing something wrong. Whether it be work or paid training for work, you are entitled to be paid for your time. I suspect this is a simple admin error that can be corrected quickly!

View original reply
aussiemum1248 :  Exactly. 🙂

Post # 5
Member
13904 posts
Honey Beekeeper
  • Wedding: November 1999

There’s nothing awkward about asking the payroll department about a discrepancy in pay.  Be polite, explain what the issue is, and ask for them to solve it.

Post # 6
Hostess
9080 posts
Buzzing Beekeeper
  • Wedding: Dorset, UK

View original reply
Jacqui90 :  Speak to whoever deals with the accounts/ issues the pay. It is absolutely fine to question these things.

Post # 7
Member
1294 posts
Bumble bee

View original reply
Jacqui90 :  Just a “sorry I might be mistaken, but I thought I’d be getting some of the money for the course in my normal pay packets – is that right?”

It’s not a big deal 🙂

Post # 8
Member
5002 posts
Bee Keeper

It’s only awkward if you make it awkward.  Just be polite and professional.  If it helps, approach it from a “Can you help me understand because this wasn’t the amount I was expecting?” standpoint.  Then they can explain how they got to that amount and if it still doesn’t make sense with what you believed to be true, then you can explain what you believe it should be.  It’s business – just treat it like business.

Post # 9
Member
3535 posts
Sugar bee
  • Wedding: December 2015

I’m my company’s accounting department. I WANT people to come to me if they think they weren’t paid correctly. Trust me, it’s not awkward. 

Post # 10
Member
9578 posts
Buzzing Beekeeper
  • Wedding: September 2015

Its not awkward. You need to learn to  be more assertive! Go to payroll and kindly say you think theres been a mistake. 

Post # 11
Member
1599 posts
Bumble bee
  • Wedding: November 2017

Go to HR. Not sure what payroll system your company uses but this could either be user error / a system issue (I work in payroll accounting). Definitely chase this! These sorts of errors are hardly ever intentional

The topic ‘Awkward situation – missing pay’ is closed to new replies.

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