(Closed) bad experience from etsy seller: your fairytale wedding/Angles Bridal

posted 7 years ago in Dress
Post # 3
Member
2246 posts
Buzzing bee
  • Wedding: May 2011

That is horrible! I can’t believe she put you through such a thing and to get the wrong dress!!! Its even worse that she won’t allow you to give negative feedback. My first online purchase was a negative experience and I had the same problem through ebay and paypal. There is very little we brides can do for these orders through paypal, ebay, or etsy. It sucks because we feel that its or safety net.

I hope the rest of your wedding experience will be nice. What wil you do now?

Post # 4
Member
3866 posts
Honey bee
  • Wedding: April 2012

@sunnysunday: yikes! So so sorry you’re going through this!!!  It’s EXACTLY why I made my Fiance put in an ebay complaint before the time was up. I was soooo afraid I’d get screwed out of the money and dress!

Were you able to get the dress, despite it being mailed to the wrong address?  Maybe you can sell it and get some of your money back.  I’d definitely contact onewed.com and inform them of what happened (if possible) and even the BBB!!! 

 

Post # 5
Member
1046 posts
Bumble bee
  • Wedding: June 2011

How is it too late for paypal? She sent it to the wrong address, meaning you don’t have it. If you don’t have the item, you don’t pay for it. Meaning that you can dispute the charge with Paypal. Do that ASAP.

Post # 6
Member
85 posts
Worker bee
  • Wedding: August 2011

Did you pay with a credit card through PayPal? If so, you can do a chargeback with the credit card company I believe

Post # 7
Member
491 posts
Helper bee
  • Wedding: September 2011

I’m sorry you’ve had such a bad experience.  If you purchased through etsy and paid via paypal you should definitely seek some recourse.  And if you’re not getting what you want, then you should leave an appropriate review on Etsy – sellers have no control over what is said or seen on their profiles.

I’ve only had good experiences with Angela.  Needless to say I decided against getting my own dress made online (b/c of my own body image issues).  Angela had been nothing but professional with me.  I did refer her to my best friend and my bf has been absolutely chuffed with her work.  I know that she will not do exact replicas, which I think is really respectable because it’s not an honest way to run a business or to branch out as an artist. 

I also feel bad that she didn’t contact you in a timely manner, and I don’t mean to sound contrary, but why would you even try sending a camera phone image of a contract to a wedding vendor and think that it was OK?

Post # 8
Member
363 posts
Helper bee

Wow.  I was considering having a custom dress made and she was the one that I was probably going to go with if I decided to go that route.  Buying a dress online that I can’t see makes me super nervous….her lack of communication with you pretty much has made up my mind.  Thanks for the review!

Post # 11
Member
328 posts
Helper bee
  • Wedding: June 2014

@sunnysunday: Wow, she threatened you with a lawyer?? Are you serious? I’d stick to my guns if I were you. I know one thing, I will not use her, and I saw 2 negative’s but only one negative comment on her entire page, so did she delete the other one and is working on deleting the remaining negative comment????

Post # 12
Member
1048 posts
Bumble bee
  • Wedding: June 2011

Oh my goodness, so what are you doing for a dress?

Post # 13
Member
363 posts
Helper bee

Would you mind posting a pic? 

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