(Closed) Bad Reviews

posted 4 years ago in Dress
Post # 16
Member
58 posts
Worker bee
  • Wedding: August 2016

I had a great dress buying experience at DB, I found my dress quickly and easily and it was a FANTASTIC price. My consultant was very sweet and helpful. I scheduled my appt. on a weekday morning so I am sure that helped cut down on the chaos and kept my consultants attention on me.

However, DB alterations were a nightmare. First, they canceled my first fitting 2 hours before my appointment (I had to travel 1.5 hours to get to the store, so I was already on my way). When I showed up for the rescheduled appt., they had recorded me as a pick-up and there was no seamstress present in the store. The alterations were only half and poorly done. They refunded me all the alterations costs.

I would definitely recommend looking for a dress there if you are on a budget, but find somewhere else for your alterations.

Post # 17
Member
1024 posts
Bumble bee
  • Wedding: December 2016

I went to two David’s Bridals and had two completely different experiences. 

Chicago, Lincoln Park location: Harsh overhead lighting, every dress being suffocated in plastic bags, rude rude rude staff. Literally bridal hell. I had one dress at DB that I was obsessed with and I purposely called ahead to make sure they had the dress in a size that I could try on, and I triple confirmed it, when I get there the dress was out on a fashion show and they were unapologetic and straight up rude.

Schaumberg location: A magical, beautiful interior. Seriously, I would live in that store. You feel like you’re in a MUCH higher end boutique. Gorgeous areas for their “designer” collections, accessories, and Bridesmaid or Best Man dresses. My attendant was a little clueless, but so so so nice. I will recommend this location forever and ever.

Overall: I think DB dresses are lovely, but they aren’t going to be as luxurious as their counterparts that cost twice as much (duh). And your experience will depend on the location!

Post # 18
Member
728 posts
Busy bee

I had about 8 dress appointments and davids bridal was my least favorite. The weird hoop and skirt thing they put on me for underneath the dresses didnt even fit. Starting the appointment like that put a bad taste in my mouth because if that didnt fit how are the dresses going to fit well on top on that. Then the consultant asked me what other places I had been so far (I’d only been to one at this point) and starts to bad mouth the other store I’d been to. Unprofessional. The dresses that I tried on were just not made well in my opinion. They looked worn and were really scratchy. I found one dress I did like (which I picked myself after she gave me a book to look through because “she was out of ideas”) but I didnt care for the flowery pattern that was on it. She started arguing with me about saying thats just how lace dresses are. It didnt even make sense, she was obviously most concerned with just making a sale. That’s just my experience. but its another one to add the “bad” list. 

Post # 19
Member
1111 posts
Bumble bee
  • Wedding: October 2014

I’m sure that like ANY retail experience, YMMV. I bought my gown (twice! venue change…) from DB, and they were pretty darn delightful any time I needed to be there or do business with them.  In fact, they were FAR more encouraging to a curvy bride (me!) to try any and all styles I like than the bridal boutiques who wanted to pigeonhole me into their idea of what a plus bride should wear.

Post # 20
Member
255 posts
Helper bee

anxiousbride30:  I went to david’s on my second stop; I wasn’t impressed. The quality wasn’t the greatest and the price tags did not make sense to me. Not to mention the sales associates were pushy and not the least bit excited for you. For that reason I wouldn’t recommend anyone to them. I ended up getting my dress hand made, but the option was there for me. I only paid 2000 for my dress and it was made my way.

Post # 21
Member
265 posts
Helper bee
  • Wedding: June 2017

I still don’t have my dress (wedding is a year away), but I have done some shopping and I briefly went into DB, rather reluctantly. I’ve been there for bridesmaids dresses before and found them all to be very typical bridesmaid-y type dress, and many with not so great quality fabric, and I figured the wedding dresses would be more of the same, and I’m looking for a wedding dress that doesn’t look like the typical wedding dress and is also good quality (yes, that’s about all I have figured out for my wedding dress, I am midly panicking that I’ll never find anything haha). So I had never planned on even trying DB.

I did end up going, though, and it wasn’t the best experience. It was very busy, so I didn’t feel like I was getting a lot of attention from my consultant. She was perfectly nice, but she just couldn’t do much for me when she had other clients she had to help out at the same time. It was stressful for me and not an enjoyable time. Some of the wedding dresses were just awful, others didn’t have great quality. There were a few that I thought were quite lovely, but just not what I was looking for. But it satisfied by Future Mother-In-Law and made her stop going on about it, so I guess it was worth it.

At DB, it definitely depends on which store you go to, as well as how busy it is at that time. Don’t go when it’s super busy! I’ve been to other bridal stores, and I feel like they are able to give you more time and a more personalized experience with the consultant. DB does have some great discounted wedding gowns, so if that’s what you’re looking for, it can be a good option.

Post # 22
Member
198 posts
Blushing bee

My good friend worked at David’s Bridal for a while and after that experience has urged us not to go dress shopping there. She said most of the dresses came straight from China (of course, most probably will anyways, and that isn’t necessarily a bad thing), but that the quality was really low, and even with lower prices, you’re still getting totally ripped off for the price you pay. She also said the experience there as a bride is just overwhelming and there are a lot of conflicts with scheduled appointment times since a lot of people will walk in without an appointment and then demand to try on dresses, and the employees are instructed to cooperate, which means that even with an appt., you could still be waiting quite a while.

Post # 23
Member
6781 posts
Busy Beekeeper
  • Wedding: June 2015

anxiousbride30:  It must depend on the location or something.  My best friend used David’s ten years ago for her wedding and we had no problems – not with her gown, the bridesmaids gowns, the MOB gown… all of it was absolutely fine, the service was fine, prices were decent, etc.  We had just as nice a time there as with any of the non-chain shops.

Post # 24
Member
671 posts
Busy bee
  • Wedding: September 2016

I am also in Brooklyn. I would say that DB is actually a good place to go for your FIRST appointment if you are unsure about where to start looking. They have a million styles And it’s a good place to go if you want to narrow down what you like. My personal experience at the DB in manhattan was that they were nice, but bored with their job and didnt offer any suggestions or input. I think they have some nice dresses there and i was able to try every dofferent style to see where I should narrow my focus. BUT I definitely recommend checking out Schone bridal on 3rd ave in brooklyn and Lovely bride in manhattan as well. You will get a higher level of customer service, and a higher quality of gown. I had a really pleasant experience at both stores. I ended up   from Schone because they make their dresses right there in t bridal salon and that was a big comfort to me (knowing I wouldn’t order a dress that was shipped from the other side of the country or another country and could get stuck or lost in shipping was like pheeewwww one less thing to stress about) 

Post # 25
Hostess
3966 posts
Honey bee
  • Wedding: November 2016

angelinagonzalez:  You look stunning! 

I agree with PP that it depends on the store and consultant you get.  Ive been to a few different stores as a bridesmaid and my girls ordered their Bridesmaid or Best Man dresses for our wedding there.  The consultant we had was new, but really sweet and attentive.  The two BMs I went with said they really liked her, so I’d say it was a good experience.

My best friend purchased her bridal gown from David’s for her wedding last year and looked incredible!  She bought a ballgown and did not look cheap at all.  She raved about her consultant and had a great experience. 

I went to a local bridal salon, but if I hadn’t found anything locally, I would have gone to David’s.  The closest from me is a solid hour from me, so not very convenient.

Post # 26
Member
671 posts
Busy bee
  • Wedding: September 2016

devinetime942016:  omg that explains so much! I started getting random photographer calls/ emails after I went there! I asked each one where they got my info and no one responded! Grrr I hate people selling info!

Post # 27
Member
247 posts
Helper bee
  • Wedding: January 2017

I went to David’s and had a pretty good experience. Don’t go on weekends, it’s too busy! I ended up having dress regret and they willingly let me exchange my dress twice! If there is a dress you have your eye on go try it on and see how you feel about it. But don’t feel like you have to commit to it that day. 

Post # 28
Member
2903 posts
Sugar bee
  • Wedding: April 2017

I’ve been to DB a few times only for bridesmaids dresses though.  I too think the experience depends on the consultant and the location.  I am standing up in a wedding last week and when the bridesmaid dresses came in, it looked like they were made with 2 different lots of fabric as the colors were not the same.  Fortunately, the consultant was really helpful and re-ordered all the dresses and the second time they came in they looked perfect.  Quality isn’t super great, but I don’t expect a ton for a dress I’m most likely never going to wear again.

I’ve never gone on a weekend though as I’ve heard that’s the worst time to go.  I’ve gone to other bridal boutiques on weekends and always had pleasant experiences.

My one friend got her bridal gown from DB and had a great experience.  I think so many of those places are hit or miss but I think overall they don’t have a stellar reputation.

Post # 29
Member
165 posts
Blushing bee
  • Wedding: February 2017

I went to David’s after a really cute boutique. It was busy but I actually found my dress, veil, bra, petticoat, crown for the same price as my top contender dress. I was terrified too but I’m really happy with my purchase. I think it all depends on your location and which one you go to. 

Post # 30
Member
99 posts
Worker bee
  • Wedding: September 2016

anxiousbride30:  I did not buy my wedding dress at davids bridal but i did go to try on some dresses. my experience was okay, not amazing but not bad. The lady that helped me fit into my dresses was very nice and not pushy at all. If you like some of their dresses, pay them a visit to see the dresses in person. Who knows, you might find the one at Davids bridal

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