(Closed) Bad salon experience

posted 4 years ago in Beauty
Post # 2
Member
1285 posts
Bumble bee

THAT SUCKS! Sorry for yuour bad experience. Make sure to condition your hair well after using purple shampoo as it can be very drying. 

Post # 3
Member
799 posts
Busy bee
  • Wedding: September 2015

Can you find another salon that can fix it for you? So sorry for your experience. 

Post # 5
Member
1595 posts
Bumble bee
  • Wedding: May 2017

View original reply
lhensarling :  Are these pictures after she “fixed it” if they are I would defintely be pissed! It always upsets me when my hair color doesn’t turn out as I wanted it. It happens frequently with my hair because my hair pulls red really easily (just happened earlier this week actually!) They shouldn’t have had that kind of attitude with you – saying that they had to “squeeze you in to fix it” Umm, if they wouldn’t have messed it up, they wouldn’t have had to squeeze you in. 

Post # 6
Member
11392 posts
Sugar Beekeeper
  • Wedding: June 2015

That is pretty bad, it’s a straight line and done in chunks. They shouldn’t have treated you like that! They’re in the wrong.

On the plus side, the color seems like it’s livable, and I like it with your eyes. A little toner might be the thing. 

Post # 7
Member
54 posts
Worker bee
  • Wedding: May 2017

I’m a hairstylist. I’m going to give you my opinion. 1-it is VERY difficult for A LOT of stylists to get the color THAT close to your roots, that is fairly standard unless you pay A LOT for a really amazing stylist. Here is a picture of how most come out if they do try to get it all the way to your root. This is why highlights aren’t always the best option, if you don’t like this look, best thing to do would be to do an ombre where the color isn’t expected to go all the way to the root. 2-You do not need to wait to have it fixed, all you have to have them do is go through and add a little to the roots, it shouldn’t even touch the hair that was colored, therefore no extra damage! It looks like she just wasn’t the most experienced stylist out there….

Also, from her perspective… You may not be 100% happy, but as you can see from my pictures, it could be worse…far worse. She still took the 2 hours (or more) with you to do your hair and time is money for hairstylists…most salons won’t refund you ANY because THAT IS ALL THAT STYLIST MAKES!!!!!! If they refunded it to you, then she looses out on the 50% of that color she would normally get and just wasted hours of her time. Hairstylists don’t get paid by the hour, we work on commission. Even if you’re not happy with how it came out do you really want to make that stylist not be able to pay her bills? Most stylists will not refund you any money but will fix it for free, or only charge you for the product to fix it (yes, they may still charge you for that because otherwise she has to pay for that out of pocket too!) This is the kind of thing that can ruin a hairstylist, cients expecting their money back, especially those that don’t have much experience, they are still learning and don’t deserve this. 

I am sorry you had a bad experience, it really does suck, but there are always two sides. Try to see it from her side too! Honestly, this doesn’t look that bad unless you seperate it right at the highlight. Try calling them back and telling them you don’t want a refund but you would like them to fix it for free and you would be willing to come in whenever she has an opening she needs to fill on short notice (they will be more willing to work with you if you’re willing to not take up more of her time if that makes sense) 

Post # 9
Member
422 posts
Helper bee

That’s crazy! you have to find a better colorist I use to get chunky blonde highlights all the time! my colorist never left a line like that and my roots were always perfect and I have dark brown hair!…the above pic was taken this past Aug.

This is what my hair looks like now! sorry other pic is sideways. Hopefully you can find someone to fix it…I went with balayage ombre for my wedding…I need to still touch up some areas that were red but this color is nice. Goodluck bee!

 

Post # 10
Member
5397 posts
Bee Keeper

View original reply
lhensarling :  Such a bummer. I would seriously ask for her to re do it. If it makes you feel better, it doesn’t look terrible. It’s a nice color on you. That said, I would ask her to touch up your roots to fix it.

I also don’t understand the post from the hairstylist, my stylist would be HORRIFIED if I was this unhappy and she would be more than happy to fix it. This is a word of mouth business and I have friends that are hairstylists. They work hard so if a client isn’t happy, they will re do it (within reason of course). But a straight line is a no go. They should not be giving you attitude for this. And I’m sorry, just because it COULD be worse, doesn’t mean you need to accept shoddy work.

Post # 11
Member
356 posts
Helper bee
  • Wedding: April 2015

You are paying for a service. If you’re not happy with the service, you did the right thing by going back and asking them to fix it. I agree with you, it already looks like you have growth. If it were me, I would not be happy either.

View original reply
lyssag222 :  “Not that bad” or “it could be worse” is not really acceptable IMO. Coming from a person who has gotten a lot of bad cuts and dye jobs, I rarely if ever went back and asked the stylist to fix it. I just accepted the fact that I dumped $120 down the drain and either lived with the bad cut til it grew out or fixed the color with box dye.  Would you go out to a restaurant hoping the meal is “not that bad”?

Post # 12
Member
303 posts
Helper bee
  • Wedding: December 2016

I’m sorry, it does look like outgrowth.  If you do go to another salon to get it fixed ask if offer olaplex, that will help maintain the integrity of your hair with the blonde.

Post # 13
Member
1494 posts
Bumble bee
  • Wedding: October 2015

View original reply
lhensarling :  I see what you mean :/ don’t go back there again but I would just suck it up for the next three months before going back. Stay on top of washing with purple shampoo and deep conditioning it once a week, and then go back and get your roots done at another salon.

Post # 14
Member
262 posts
Helper bee
  • Wedding: January 2017

View original reply
lhensarling :  I’m so sorry that they were rude to you. They are totally out of line for acting like you’re in the wrong. I’m not a person who writes negative reviews online but you should, even if you don’t mention the stylists name.

View original reply
lyssag222 :  Sorry, but you’re wrong to tell her that she has to spend more money to get her hair done correctly. It’s not like she went to hair cuttery and paid $65, which could still be a lot of money to some people. No one should be made to feel inadequate because of the amount of money they spent. And it’s not fair to her to tell her she should worry about how this girl is paying her bills.

Post # 15
Member
203 posts
Helper bee

View original reply
lyssag222 :   “they are still learning and don’t deserve this.” 

 

Ummm what? No. OP did not go to a hair school to have her hair done for cheap by students who are learning. She went to a salon and paid a professional to do a professional quality job. And that’s what she should have received. Hairstyling is not a charity.

 

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