(Closed) Bank of America question

posted 8 years ago in Money
Post # 3
Member
2867 posts
Sugar bee

Honestly, I would go in or call the number that your bank actually gave you when you openned the account.

Post # 5
Member
2867 posts
Sugar bee

@cc226: Yeah, I’m always weary of e-mails.  Better safe than sorry Wink

Post # 6
Member
1701 posts
Bumble bee
  • Wedding: October 2010

Definitely better safe than sorry.  If you went to the website from a link in the email–I would worry about that.   go in on Monday to check it out.

Post # 7
Member
1237 posts
Bumble bee
  • Wedding: May 2015

I have occasionally received legit emails from Bank of America but more requently they are scams. Check the return address – it’s usually very close but different, like something@bankofamerican.com. I would call the customer service number listed on your bank card or from the website and ask. If you think it’s fake, you can forward the email to [email protected].

Post # 8
Member
10366 posts
Sugar Beekeeper
  • Wedding: September 2010

They also would have sent you an email alert in your sevure messages in your actual online account. That might be a good way to double check. Also, I second PP’s advice to call the number on the back of your debit card and talk th them.

Post # 10
Member
441 posts
Helper bee

I would definitely call the # on your card or go into your local branch. E-mail scams are becoming increasingly realistic, and typically banks won’t email you if there’s a problem with your account. I also have Bank of America, and once someone tried to use my credit card for a sketchy online purchase, and the bank called my house immediately. My Fiance also has Bank of America, and once when we were shopping, his card got charged multiple times for something, and the bank immediately froze his account and called him. I think if there was actually something going on with your account, you would’ve gotten a phone call, not an email or a web alert. Be cautious, and don’t give any information out online or over the phone. Also, if you clicked a link in the email that supposedly took you to the bank’s website, did you enter any of your information (user name, key code, PIN?)? If so, I would go to Bank of America’s website and change your info because the link in the email could’ve been phishing for information. Good luck, and hopefully it’s nothing major!

 

EDIT: I see you called and got everything straightened out. That’s great!

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