- 9 years ago
- Wedding: July 2009
my fiancee and i won a wedding package by entering a local contest here in Hawaii a year ago. Initally it was announced on the radio and e-mails that it was a "FULL" wedding package; includes a photographer, limo service, videographer, favors, wedding dress, tux, wedding planner etc (the full boat of goodies).
We had to submit a 3 min. video of why we deserve to win the ultimate wedding package. We spent many many many hours and was the first one to submit our video a week before the deadline. I received no confirmation or information how the winners will be notified (no time, no place to meet, no nothing). Eventually, I heard on the radio the contest’s deadline got extended to the evening of the 1st day of the wedding expo and total of 4-5 videos were submitted. I constantly had to contact the contest coordinator for more information on how the winners will be notifed. By then I learned on the radio again, that the winners will be announced at the expo. Luckily we choose to go the first day of the expo, and as we browse around the expo hoping to find information about the contest; we came across a big crowd and that’s when we found out that we WON! We were so excited and so happy. Thrilled and grateful. But we learn that we did not win the "FULL" package as promise. Due to the low numbers of contestants, the package got split at the last minute. I feel kinda cheated then but pushed aside that feeling. Rather than be ungrateful, I turned that frown upside down. Yes, we are truly truly appreciative for winning. Anything and every little thing would help with the wedding expenses.
Though that happy feeling we felt when winning turn into disappointment after disappointments. Spent countless of hours, days, months tracking down a couple of vendors to collect the prize, and the free wedding planner in the package did nothing. A few vendors would try to recoup the loss by adding "fees" and one even creatively backed out of the agreement. However, there were other vendors who truly made us feel like WINNERS. And they are the ones we recommend to friends.
The wedding is a month away and just reflecting back on the process. We both feel this contest made us feel like jokes/losers. Should’ve never gave a blind eye on how unorganized the contest was.
Who can I make a complaint to? I want to prevent other couples from going through such a crazy process like we did. If you win a "FULL" package then you should receive the "FULL" package. Vendors should provide what is promise and follow through. Not make the couple go through hoops after hoops. It’s suppose to be a happy fun experiences.
Be careful when entering a contest. Make sure all agreements are written down.