(Closed) Best place for a bad vendor review?

posted 13 years ago in Technology
Post # 17
Member
14 posts
Newbee

I posted a bad review of a vendor on http://www.yelp.com, just pick your state, and projectwedding.

Post # 18
Member
858 posts
Busy bee
  • Wedding: October 2012

Projectwedding doesn’t take down bad reviews.

Post # 19
Member
14 posts
Newbee

I apologize, it was yelp and http://www.weddingwire.com, not projectwedding!

 

I had quite a disaster…I wanted to make sure no one else had to go through the same thing!

Post # 20
Member
624 posts
Busy bee
  • Wedding: March 2009

def the BBB and any wedding site!

Post # 21
Member
2 posts
Wannabee
  • Wedding: October 2010

@Wizard – I am so sorry about the horrible experience you had with your wedding vendor and I can completely empathize.

I was married last year in Napa, California and was too dissappointed and frustrated to even think about writing a review on one of my vendors until now. It may be a bit late, but I think it’s never too late to warn other brides out there about my unfortunate experience with a wedding planner.

So thank you for opening this message board, ‘wizard’. And really appreciate everyone else’s help & advice on where to post my review. 

 

Post # 22
Member
2 posts
Wannabee
  • Wedding: October 2011

For those of you who are saying weddingwire ‘took down your negative review,’ did you ever reach out to them?  The way I understand it, vendors are permitted to ‘dispute’ reviews that they believe are fraudulent (or I guess if they just don’t like them).  

I posted a negative review of my truly awful hairdresser and surprise surprise, she had already disputed it by the next day.  But I did receive an email from the ww support team almost immediately.  All I had to do was send them my contract with the vendor, verifying that I worked with them, and a few weeks later the review was back up!

The problem seems to be that fellow brides post their negative reviews, and then when they see that theyve been taken down, immediately get all crazed and don’t even bother following up with WW.  The fact that WW DOES verify reviews gives them a little more credibility than sites like yelp, etc. where the reviews are never verified.  Anyone can write anything they want on those sites.

It’s also worth noting that I emailed ww about some 5 star reviews on the same hairdresser’s page that I thought looked sketchy.  They were WAY too similar in the way they were written, and I didn’t want this lady getting anything that wasn’t deserved!  WW looked into it and immediately removed them for being fraudulent!  So yes, WW verifies positive reviews too.

My advice is to not be impatient and follow up with the sites where you post your reviews.  Also don’t use a fake email address when you review.  How is WW supposed to follow up with you if they can’t get ahold of you??  Please do this for yourself, and brides that will benefit from your reviews.

Post # 23
Member
1691 posts
Bumble bee
  • Wedding: May 2012

Wedding Wire is where I go to find reviews. 

Post # 24
Member
2 posts
Wannabee

Wedding Wire seems to be more of propoganda site than an objective source, everyone gets rave reviews and negative posts seem to come down immediately.  Tried to relate my truly awful experience with East Coast Entertainment in Atlanta but was removed to keep their (unearned) five star rating in tact.

Post # 25
Member
1 posts
Wannabee
  • Wedding: May 2016

I know this is a late post but wanted to share what I’ve recently learned so other couples can do the same. I have to agree with Brenda.  WW seems to protect vendors more than couples.  My sister had a really bad vendor experience, reported them to Wedding Certified and they helped her get money back.  BBB didn’t do anything either. 

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