(Closed) BEWARE: Nikkis Boutique on Etsy for veils or anything-BUYER BEWARE

posted 9 years ago in Accessories
Post # 47
Member
4693 posts
Honey bee
  • Wedding: October 2013

@Evie19: I wouldn’t send it back, I would fight like hell for a refund. 

Post # 48
Member
9816 posts
Buzzing Beekeeper

@Evie19:  I wouldn’t send it back. She has done enough.

The only thing I can think of to do is get a bottle of Goo Gone at the drugstore and sponge off the glue. Then immediately wash the veil in Lestoil or Dawn to sop away the oil. I have done this several times and it’s always worked. Not on a wedding veil granted, but it’s worth a shot at this point.Then have it professionally dry cleaned to be safe.

Is the glue at the bottom of the veil? A seamstress could probably “hem” it to fold in the glued portion and shorten the veil, but then you would lose a little of the length…

You might have to get creative here. I’m so sorry this happened to you!

Post # 49
Member
3135 posts
Sugar bee

@Evie19:

The solvent she will use will most likely be acetone tbh.

If you are 100% SURE it’s natural fibres, then I would recommend straight, pure clear acetone.  If you are not sure, I would go the ‘non acetone nail polish remover ‘route.  

Honestly, I was scared to death the first time I squeeze bottled that stuff over my locks, but it made the glue in extensions fall out and best of all, the glue balled up and rolled off my hair in just a few washs. 

I think you have to take the plunge and do it.  At this point, you have nothing to lose if you’re really sure the seller is being a __unt and not going to send you a new one OR refund you.

Using shampoo is a trick i’ve done for years on delicate fabrics and items like bikinis.  It’s a trick I learned while selling bikinis for a part time summer job as a kid.  The ingredients in shampoo don’t rot fabric as they are gentle enough for hair.  The new non sulfate shampoos are even better for this!  And it’s much cheaper than using Zero, or the likes.

Post # 50
Member
10849 posts
Sugar Beekeeper
  • Wedding: September 2010

@Evie19: You know, normally I’m all for giving people a shot at fixing their mistakes/trying to make ammends, but I don’t trust this girl. Not one bit. I honestly don’t feel like if you sent it back you would actually ever see it again. If I were you, I would insist she makes you an entirely new one(for free) if you’re forced to continue dealing with her.

Post # 51
Member
1927 posts
Buzzing bee
  • Wedding: October 2012

She is being outrageous. SHE was the one who screwed up the veil, SHE was the one that didn’t check it before sending it out, SHE is the one who did not follow the directions that you both agreed upon. Therefore SHE is in the wrong, not you. You are simply the victim.

If I was in your shoes I would fight fire with fire. I would tell her that if a NEW veil is not sent to you, free of charge you will take action. File a complaint with PayPal, File a complaint with Etsy, File a complaint with the BBB. Create multiple threads on Weddingbee telling your story, Join The Knot and create multiple posts there telling your story (Your month board, your local board, Etiquette, Snarky Brides, Wedding Woes, Chit Chat {all of the really popular ones.}) Join Wedding Wire and tell your story there, Join Wedzilla tell your story there. Post it on craigslist. If you really want to make it hard for her call your local news station (or the local news station for where she lives) and tell them your story, if they have any kind of “Take Action For You” segment they may put your story on air.

Best of luck.

Post # 53
Member
10849 posts
Sugar Beekeeper
  • Wedding: September 2010

Just as a side note, you may want to ask Etsy if it’s kosher for her to have two shops, but not link to the both of them in her profiles. They have a policy that says something like if you have more than one shop you have to disclose it. I found it here:

All of your usernames must be clearly disclosed in the Public Profile for each account. A statement such as, “I am also on Etsy under these usernames…” would be acceptable. This includes all buying and selling accounts, as well as any collective accounts in which you are involved.

http://www.etsy.com/help/article/483#membership_multiple_accounts

You could get her into a bit of trouble…………………………………………………..

Post # 55
Member
9028 posts
Buzzing Beekeeper
  • Wedding: June 2011

Cant you return it and just buy a new veil from some place else?

Post # 57
Member
10849 posts
Sugar Beekeeper
  • Wedding: September 2010

@Evie19: Don’t expect a quick response from Etsy. They typically take at least 2-3 days to respond. I’ve tried dealing with them as a vendor and it’s a bit difficult. I had someone who I thought was trying to scam me, so I reported it. 3 days later they responded. I asked another question, it’s still never been answered. I hope they give more attention to cases like this!

Post # 58
Member
3135 posts
Sugar bee

@Evie19:

After the solvent you choose to use, shampoo and rinse and repeat a couple of times.

just word to the wise…. Acetone does make my hair feel kind of …. squeaking after.  So I imagine silk will probably feel a little strange too, but it goes away after a few washes.

I say, based on the info you’ve put, go for acetone, not the non acetone.  It works SUPER fast too. LIke it’s almost instant.

 

Post # 60
Member
3135 posts
Sugar bee

@Evie19:

No problemo madamoiselle!

I am anxious for you and I hope it all goes perfectly .. perfect!

 

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