(Closed) BEWARE: Nikkis Boutique on Etsy for veils or anything-BUYER BEWARE

posted 9 years ago in Accessories
Post # 93
Member
58 posts
Worker bee
  • Wedding: December 2011

Gah! This is a horrible, horrible story.

Post # 95
Member
5091 posts
Bee Keeper
  • Wedding: January 2012

Yay!  So happy it worked out for you!

Post # 97
Member
3165 posts
Sugar bee
  • Wedding: October 2011

woo hoo! if you have the crystals, just get some of that E3000 or whatever it’s called and reattach them – it’s easy peasy, i’ve been doing it to my veil.

Post # 98
Member
2083 posts
Buzzing bee
  • Wedding: August 1993

Just curious – have Etsy replied to any of the complaints yet? (PS. Great news about the acetone!)

Post # 100
Member
255 posts
Helper bee
  • Wedding: July 2011

This is a double post from Evie’s other post regarding this seller having two accounts on etsy, but I thought I should share in both places.

___________

I am the bee that @Evie19: mentioned who also had issues with this seller.

To make a long story short, she sent me a veil that was a different size from the one which I had ordered. It was a rush order and she told me i would get it in 1-2 weeks, but it ended up taking closer to 5. When I told her of the issue, she admitted that it wasn’t what I ordered, made a whole bunch of excuses as to why, and told me she would make me a new one, but it wouldn’t arrive until after wedding (which she was aware of).

I asked for a refund, she refused. I submitted an “item not as described claim” on paypal, and they said they don’t cover custom items! WHAT? In my phone conversation with a PayPal supervisor I asked “So if I ordered a custom diamond ring, paid with paypal, and was sent a cz ring I wouldn’t have any protection” to which the supervisor replied “yes, you have no protection for custom items”.

So I went to my bank, and I thought I would be out of luck since I paid with my debit card, but Chase quickly reversed the charges! I still had to fight it out with paypal as they still wanted my money, but eventually it got straightened out.

As for my feedback being deleted, it appears that somehow it violated etsy’s Terms and Conditions. I copied my feedback into her classified listing on here before it was deleted on etsy, you can see it here http://classifieds.weddingbee.com/topic/silk-tulle-veils-any-length-and-style-available-beautiful-and-affordable

Regarding my veil, my wedding was just over a week ago, and my aunt ended up making me a beutiful veil out of regular tulle!  It may not have been what I had been drooling over for months, but it was more special because she made it for me (a week before my wedding)

Post # 101
Member
1 posts
Wannabee
  • Wedding: March 2012

Yea so unfortunely I didn’t see this post until it was too late. I ordered a 110″ silk tulle veil from this lady. I received a veil that was 72″!! After I paid my $355 she stopped responding to the questions I sent through email. She sent me one picture in which the veil looked very narrow and I asked her a question about it and she didn’t address it in the next and last email. All she said was I’m sending your veil out today. the veil was not sent out that day and after emailing her numerous times with no response I put a dispute through paypal. OF COURSE paypal denied me because they are suppedly “custom made”. I filed a dispute through Capital One in which they told me to send the veil back and get a delivery confirmation code and getting a refund would be in my favor being that I sent it back. Well I just got off the phone with them again and I’m in tears because I was denied my claim due to the fact that the seller doesn’t have a refund policy and she never said she would give me a refund for sending it back. I am livid and devastated that someone could steal your hard earned money like this!!

Post # 107
Member
255 posts
Helper bee
  • Wedding: July 2011

In case others are coming across this post in their search, I wanted to let people know that this seller has AGAIN changed her etsy account due to negative feedback.  Her new site is:

http://www.etsy.com/shop/silktulleveils

 

Post # 108
Member
951 posts
Busy bee
  • Wedding: October 2013

Wow, this really changes my view of Etsy. Better not buy anything from them through PayPal! What a travesty. Ebay doesn’t have the same “custom orders” policy does it? Really, truly a shame because I love a lot of the things that I’ve seen on Etsy. 

The topic ‘BEWARE: Nikkis Boutique on Etsy for veils or anything-BUYER BEWARE’ is closed to new replies.

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