- 5 years ago
- Wedding: December 2013
I have always loved my Dyson but noticed on our new rugs that they are looking a little warn. We moved in a few months ago and it’s a newly built house. I checked with our vacuum store and they informed me that dysons, especially the animal ones, tend to have too hard of a brush and are too aggressive on rugs to the point of wearin them down in spots. I paid almost 700 for this vacuum and it picks pet hair up great but it will end up costing us even more over the years to replace all the rugs and carpets. Unfortunately I checked with the people that did the carpeting and was informed that the warranty is invalid if you have a Dyson since they have been aware of the problem for years and many companies have the same policy. I haven’t contacted Dyson for a portion of the costs back but I found a better alternative and bougut an even better vacuum for the same price. If you own or are thinking of purchasing a Dyson I thought I should do people a favor of letting them know what many other companies have not been sharing. Oh and the one I found is a Miele and its everything a Dyson is but much better.