Post # 1
I ordered my save the dates through VistaPrint a little while ago – they showed up as expected and everything seemed fine. I checked my mail today and ended up with a magazine subscription I didn’t order and don’t want. VistaPrint.com apparently sold my information to a company called M2Mags (or M2Media Group) who started this ‘trial’ that I again, don’t want. Come to find out after reading online, VistaPrint has an ‘F’ rating with the BBB and they sell people’s information to this company all the time. I tried to call both the publisher and this M2Mags company and the publisher said they can’t stop a subscription I didn’t start without the other company cancelling it. The other company only has an email – they want me to email them my name, address, etc. I don’t think so. Either way, buyer beware! Stay away from VistaPrint! They might be cheap… but at what cost!?
Post # 3
Oh no are you being charged for the subscription? That’s pretty horrible.
Post # 4
Not yet, but everything I read online about these scummy companies says it’s nearly inevitable. UGH. I just figured I’d atleast save another bride the headache of dealing with these… ‘people.’
Post # 5
Eek! This is awful. Sorry to hear about your ordeal. Thanks for warning everyone!
Post # 6
I’m sorry, I’d never heard of this happening with any highly suggested company before.
Post # 7
Toffee – I’d never heard of this before either but apparently I was just looking in the wrong places. If you google VistaPrint, they apparently have a pretty bad rap in general (for shipping problems, sending partial orders with no completion, messed up printing, other people getting the magazine issue I have, Vista selling peoples’ information, etc).
Post # 8
Since WeddingBee is going to import all its vendor reviews from WeddingWire soon, I’d just like to point out that if you look at the WeddingWire reviews, Vista Print gets 4 out of 5 stars or more in every category, and 4.5 out of 5 stars in all of the categories but one:
If I was reading those reviews I’d think it was a darn good company. I wouldn’t have any idea that anyone had had the kind of problems you’ve had.
Just something to think about!
Post # 9
when they send you a bill, just write something like “please cancel my subscription – I did not sign up for a subscription” stuff like that on it and mail it back.
Post # 10
They did that to my friend too. Yuck!
Post # 11
That’s awful! =( Sorry they did that to you.
I’ve ordered quite a bit from them in the last 2 years, and haven’t seen anything like that yet. But now I’ll be on the lookout…
Post # 12
Shopping online always has risks one way I found to protect yourself is this (if you can do it). My shipping address is ALWAYS different than my billing address. This stops anything fraudulant from happening because you need a zip code for a billing address for fraude if the shipping and billing are the same then the zip code is accesible if not then it’s not. I’m not sure if this would stop a problem like the one with VistaPrint. My Mum uses VistaPrint all the time and has never had any issues and I was going to use them for my invites so now I’m really confused. Does the publisher have your credit card info on file? I’d think the easiest thing would in fact be to just write cancel on any bills you get, they can’t come after you if you didn’t in fact sign up for it and if it’s fraudulent contact your credit card company immediately and they’ll definitely put a stop to it.
Post # 13
Yuck. I always thought that there was some catch, since they’re so cheap. We were going to use VistaPrint for our invitations, but then we realized that we can run the exact same weight of cardstock that they use through our home printer. So now we’ll just print our invites ourselves thank you very much!
Post # 14
Wow, I’ve never had any problems with them, but thanks for the heads up!
Post # 15
If a magazine selling company has been sold your credit card info you need to call your credit card company and cancel the card IMMEDIATELY. For every subscription I cancelled, another would pop up. I actually had to file a fraud claim with my company because they just kept signing me up for magazines and would not cancel my account. Then when I did change my credit card they called asking for my info to “pay off the rest of what I owe to cancel.” I didn’t sign up, so how can I owe and why do I have to pay to cancel?? I told them some not so nice things and then told them to give me their corporate number so I could call to complain. I eventually managed to cancel my account and never paid a dime, but it took THREE MONTHS. So yeah, cancel your credit card now and save yourself the hassel!
Post # 16
- Wedding: January 2011 - Vintage Villas
Wow, that’s crazy!!! I’ve ordered from vistaprint, but haven’t had anything like that happen! Thanks for the heads up – I hope you get it all worked out!