- 4 years ago
- Wedding: October 2014
I ordered some manzinita branches as well as the supplement pack from this company and the supplement magically “never arrived”. I called and called for days before getting a very rude and nasty bitter woman on the line! She refused to give me a dime back and told me “they didn’t lose my package” so its not their problem. She claimed that FedEx was responsible for reimbursing me and I knew that was wrong from the start, but there was no getting through to this nasty witch on the other end.
I then made made a whole new purchase with them under the impression that FedEx will pay me back. I spoke to fedex and was not surprised to hear that the only person they can reimburse is blooms and branches because they are the responsible party as the account holder. FedEx cannot rebirse me because I never paid them directly. DUH!! When I called and tried to explain the same witch answered and started arguing with me and HUNG UP on me!!!!! Now I am 5 days away from my event with unfinished centerpieces. this is the kind of drama that this unprofessional company will cause you. Stay far far away!! No one needs this headache right before a major event. I’m planning on suing them at this point bc they will not return my calls. I’ve had it!