(Closed) Blue Nile Ring Cleaning

posted 12 years ago in Rings
Post # 8
135 posts
Blushing bee
  • Wedding: October 2014

I just did this and got my ring back within a week of them receiving my ring. What a great service! They completely buffed out the platinum and the ring is so sparkly!

Post # 8
336 posts
Helper bee

Does anyone know if both the diamond AND the ring have to be from Blue Nile to qualify for the free cleaning? I purchased a diamond from Blue Nile, but not the ring. I’m totally willing to pay for my ring and diamond to be cleaned by a local jeweler, too – especially if it means I get it back in less than a week. How much does this typically cost?

Post # 9
7899 posts
Bumble Beekeeper
  • Wedding: February 1997

After owning mine for two years, the band had gone slightly out-of-round and the diamond was very slightly loose (completely my fault). While I shipped it there, Blue Nile resized the ring, rounded the band and tightened the prongs free of charge and shipped the ring back at no charge. I am very pleased with their customer service.

Post # 10
20 posts

Yes they provide a wonderful service. However keep in mind that the cost of sending the ring back depends on the value of the insurance. I insured my ring for 9000 and the shipping cost me about $59 it’s well worth it for piece of mind. 

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