(Closed) Boudoir deal biting me in the a**

posted 9 years ago in Photos/Videos
Post # 17
Member
1403 posts
Bumble bee

It may be shady but shouldn’t you of confirmed cost of the item before paying for it?

Post # 19
Member
7429 posts
Busy Beekeeper
  • Wedding: October 2009

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@Sking: I would demand a copy of that original invoice. If they don’t give it to you, then tell them you want to cancel the album and get prints. If they won’t do that, then tell them you will be contacting Living Social about the misrepresentation

Post # 20
Member
878 posts
Busy bee
  • Wedding: July 2012

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@MrsSl82be: I agree that they should be held accountable to send you the original invoice that was never sent. This is the first issue that should be solved by them- after this I think you will have a better idea of what needs to be done.

Post # 21
Member
4753 posts
Honey bee
  • Wedding: May 2012

I find it hard to believe they give you 48hrs to cancel your order from the time you walked out the door. Or perhaps it’s 48hrs after you’ve recieved the invoice/ quote.

I also agree that I wouldn’t have assumed that 10% off applies to albums (that word would have replaced “photos” in the orgininal ad).

Post # 22
Member
7429 posts
Busy Beekeeper
  • Wedding: October 2009

And make sure to do it all over email so you have a paper trail in case you need it!

Post # 24
Member
1403 posts
Bumble bee

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@Sking:  I responded before after just reading your OP.  I just read through the entire thread.

Another reason why I hate these group deals.  You are probably lucky to have even gotten an appt in the time frame that the deal was valid. 

If the ad was worded photo’s, it is a bit misleading.  They used the word PRINTS when describing what was included, so not use the SAME word if it pertained to “prints” exclusively?  I would not of assumed it pertained to anything other than prints, but I can see how there would be confusion.

What is sad is that they probably lose money on most of these sessions, so can’t even offer decent customer service to you.

600 for a 10 image album seems awefully expensive, even with a “free session.”  If you love the images and the album, 60 isn’t a lot more to spend, go for it and be done.  If you are too upset to move forward, then try and cancel.  If the it didn’t go into production or design yet, there should not be much of a penalty if at all.  Perhaps get the cd of images, and source an album yourself.

Post # 26
Member
4753 posts
Honey bee
  • Wedding: May 2012

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@Sking: I’m still not getting it. So they take your pictures, then how many days does it take for you to view them? or is it right away? And when did you sit down to choose the photos you liked/ wanted in your book? And when did they write up the invoice?

Would be pretty weird to say you have 48hrs after the shoot to cancel your order… (but you place the order several hours/ days later)… if you know what I mean. I would argue this point… “how can I cancel my order in 48hrs after the shoot if you didn’t, give me the invoice until 3 days later?”

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