(Closed) Bradford Exchange LET DOWN!!!

posted 6 years ago in The Lounge
Post # 3
Member
124 posts
Blushing bee
  • Wedding: June 2012

@rockstarscheld:  That’s BS!!!!!! You had a contract with them that they didn’t fulfill! Call them and demand that they make it right.  If they aren’t able to find the 4th plate. Which makes no sense since you as you said bought a collection. Tell them that you are returning all the plates and you want them to pay for the shipping costs and refund all your costs.

It completely sucks that this happened to you. And especially since you went through all that trouble for your fiance. 🙁

 

Post # 4
Hostess
18643 posts
Honey Beekeeper
  • Wedding: June 2009

Bradford Exchange does this all the time.  If they don’t get enough demand for a piece they might not make it, even  if they have people who ordered a collection.  I have a coworker that gets their M&M stuff and has had this happen multiple times.

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