(Closed) Bridal Salon Won't Call Me Back!

posted 6 years ago in Dress
Post # 3
2831 posts
Sugar bee
  • Wedding: May 2014

If I were you I would make a trip out there.

How rude, unprofessional and annoying!

Post # 4
3078 posts
Sugar bee
  • Wedding: October 2012

Yup. I would stop on in and say hello.  That is ridiculous!

Post # 5
10453 posts
Sugar Beekeeper
  • Wedding: February 2014

Yah, I’d go check it out. Have you tried googling the place – any bad reviews or bankruptcy stories or anything like that? 

Post # 7
515 posts
Busy bee
  • Wedding: September 2012

If they have a Facebook page, ask them on their page (politely) why no one has returned your calls or emails and explain you just want to know the status of your dress. I’ve found that most businesses that update their FB pages a lot will also respond to customers and that you often get a better and more prompt response. Maybe it’s because they know how they answer you there is a reflection of their business, but I’d give it a try anyway. It’s possible no one really checks their email and that returning your call just slipped under the radar.

Post # 8
3369 posts
Sugar bee
  • Wedding: May 2013

I second the facebook page suggestion. I tend to get FB updates to my phone quicker than any other form of communication from clients, and businesses will also make sure that anything that is visible to other customers and will affect their reputation is taken care of. Keep us updated!

Post # 9
123 posts
Blushing bee

I would post something on their Facebook page that’s along the lines of, “Hi there.  I’ve tried calling and emailing you a couple of times to find out if/when my dress has come in but I never hear back from you.  Could you please look into this for me?”.

Nothing like a nice post on social media to get a company to respond to you…

Post # 10
347 posts
Helper bee
  • Wedding: November 2012

I’ve been having the same problem with the bridal salon where we ordered our bridesmaid dresses.

Supposed to come in end of August/beginning of September. Didn’t hear anything, called and they said they should be in any day (that was three weeks ago). Called Tuesday and left a message, still haven’t heard back.

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