(Closed) Bridal Shop Ordered my Dress TOO SMALL!

posted 4 years ago in Dress
Post # 3
6134 posts
Bee Keeper
  • Wedding: October 2013

Do you have a copy of the paperwork you signed when they ordered the dress? When I signed the paperwork for my dress, they made me initial by the size. If you signed the paperwork with the correct size and they ordered it wrong then it’s their mistake. However, if you signed the paper with the smaller size they are not accountable for the mistake. Sorry you are going through this though 🙁

Post # 4
1936 posts
Buzzing bee
  • Wedding: February 2014

@Missymoo84:  I second what @jwilk241 said. I had to do the same thing – they went over the sizing with me very throughly, and even had me try on a sample in a different size (by the same designer) to more accurately see how they differ/fit. 


If there’s no evidence of you being informed of the size they ordered, I agree, you should not have to pay for alterations. They are experts, and should be trusted as so. I do think you’ll have a hard time getting them to agree to it, but it’s worth a try. 


Post # 5
107 posts
Blushing bee
  • Wedding: July 2013

I had the opposite problem… my salon ordered my dress 3 sizes too big. She tried to claim that the 10 lbs I lost was the equivalent to 3 dress sizes, but I call bullshit. 1 size, I can understand, maybe even 2. Not 3, no way.  Luckily for me, alterations are included in the price of the dress, and they did a good job taking it in, so it all worked out.

They did have me initial that I did not want additional length ordered, as I’m very tall, and if I’d chosen shoes with more than a 1″ heel, the dress would be too short. Luckily my groom is only an inch taller than me, so I had planned on flats anyway.  If you did not sign anything on your order form stating that you wanted a smaller size ordered, I would refuse to pay for the alterations.

Post # 6
92 posts
Worker bee
  • Wedding: November 2013

I also agree with what @jwilk241 said. On the contract I signed they put my measurements and then what size I selected. It is also on my receipt.

Post # 7
840 posts
Busy bee
  • Wedding: July 2013

@Missymoo84:  I hate this part of wedding dress ordering. When my dress was in (turned out it was the wrong dress entirely, long story I’ve posted about before) I went and it was too big – the first thing out of her mouth was “You’ve obviously lost weight.” I hadn’t lost a pound, probably gained a bit, honestly. But they took measurements of my hips, and I’m a pear, so they ordered the corresponding size when it’s a ballgown and my hips don’t make any difference. I was really put off with how quick she was to “blame” me for losing weight. I insisted she get out her tape measure and measure me, and my measurements were THE EXACT SAME as the first ones written on my order form. Stupid b#&$h. lol

You should definitely NOT have to pay for alterations. Hopefully you have proof somewhere of what size they should have been ordering. 

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