Post # 1
Ordered bridesmaid dresses in plenty of time to avoid rush at the end. All the dresses came in….one had a stain on it, the other two (maid and matron of honor ) were supposed to be in a deeper shade of pink. Well, the shop ordered all the dresses in the same color. So shop admitted it was their error. They called the designer ( bill levkoff) they don’t care because it was the shops error. the shop is paying for rush cut $40. And the dresses will ship on may 19th…. Wedding is June 1 . The girls will be at the wedding a couple of days before for bachelorette party. The shop does not think there should be any additional compensation… Says they are making it right by paying for the rush cut. I feel the dresses should be discounted due to the fact this has made it very stressful. Owner says he’s already losing money, the employees are already not making a comission and if I demand anything more it will come out of the employees paycheck. Then he turned his back on me and went back to his office! What do you girls think?
Post # 2
- Wedding: November 2014 - 11/15/14-Vineyard
I think the only thing they are entitled to do is pay for the rush charge and make sure they are altered on time. You don’t get compensation because of added stress, sorry.
Post # 4
A court would not likely compensate you for stress. They have admitted their mistake and taken actions to rectify that mistake.
Will you have anough time to have alterations done if needed? If you have to pay extra for RUSH alterations, I would ask to be compensated for the difference between what they charge and what they would normally charge.
Post # 5
I started reading the story up in arms for you, but I think they did what it takes go make it right. As long as they aren’t charging you a second time for the same dress, I think you need to let it go.
The only thing I would think to ask for beyond what they are already getting for you is to compensate if there is a rush fee for alterations. As long as you get the product you paid for in time for what you paid for it for, there really isn’t much room to stand on this.
Post # 6
They admitted it was their mistake and are paying the rush fee to get new dresses on time. You don’t get to demand a bridal store give you a discount for “emotional damage”
Post # 7
klynne: Oof. I absolutely think you’re entitled to more than the waiving of the rush charge. And no, it’s not just “added stress”, they ordered the wrong dresses and should be held accountable!! That’s horrible business.
I wouldn’t let this go, but that’s me. I’d be on the phone with managers, corporate, 7 on your side, Judge Judy, whoever it took until I got a fair compensation. Why is it YOUR fault that the owner is “losing money”? How’s HE losing money? It’s not like YOU placed the incorrect order!
Post # 8
I say if the dresses come in on May 19th, then you need to let it go. It’s not like you had to pay twice for the dresses, right?
Post # 9
I think they should pay to fix their mistake and any other potential rush fees you might encounter because of their mistake, but I dont think that you deserve an extra discount because its upsetting, thats a little ridiculous.
Post # 10
I think you were smart to get the dresses ordered early in case something like this happened. Bottom line, if your maids have the right dress on the right day, that is what you are paying for – you shouldn’t get a discount if they get the right dress.
Post # 11
They should pay rush alteration charges.
I also think they should give a discount (though maybe not 50%) because they took up your time and your BM’s time with this problem.
It doesn’t matter that the ownser is losing money- this was his mistake. That comment is supposed to guilt you into just letting it go.
Post # 12
As long as you aren’t having to pay again for the new dresses, then they have done enough.
Post # 13
I’ll echo PP’s who said as long as you have the dresses in time, and within enough time for regular alterations, they’ve done enough. It was pretty unprofessional for the owner to say he’s not making a profit and the sales associates aren’t making a commission off this particular sale… that’s neither here nor there to you. They messed up and however the store chooses to make it right “in house” is up to them! It would be nice if they’d offer you a small discount for the inconvenience, but not everyone is nice 🙁 sorry it’s been so stressful for you!
Post # 14
Life is full of inconveniences. You don’t generally get paid for them. If you have your dresses in time, you got what you paid for. Say thanks and get on with life.
Post # 15
Let it go. The whole ‘being compensated for stress’ thing is absolutely ridiculous.