Post # 1
I purchased an Allure ballgown and paid for it in full. The only alteration that was done to it was fixing the broken zipper. I was having MAJOR dress regret and I made another appointment at the same bridal shop to attempt to exchage the dress, and I couldn’t find a dress I loved. I then made an appointment at a different bridal shop and found the absolute dress of my dreams and I bought it!!
The first dress was NEVER worn, NEVER left the bridal shop (they stored it for me) and the only alteration was an upgradeded one to fix the zipper that was broken. I called the first bridal shop to ask about a refund, or even a partial refund and she said NO!
I don’t get it.. The dress has never been worn and has never even left thier bridal shop! It’s still there now. There was nothing in writing or verbally stating that all sales were final. Should I go above their heads to get my refund?
Post # 3
It’s just the way they are, unfortunately 🙁 I think it is very rare to find a dress shop that WILL refund 🙁
Post # 4
@Chelwilly Was the dress a sample, or was it ordered for you? Typically, ordered dresses cannot be returned for any reason.
I would try to sell the dress online!
Post # 5
@Chelwilly I think that’s the policy of most bridal stores. It’s unfortunate but I don’t think there’s anything you can do except try to sell the one you purchased and never wore!
Post # 6
I’ve never heard of a bridal shop that will take back a dress.
Post # 8
Check your receipt or any other paperwork that you signed when you bought the original dress. You usually have to sign a contract that states there are no refunds on bridal gowns for any reason…
Post # 9
Man, I guess I should try my luck selling it online then! Thanks bees..!!
Post # 10
I have my receipt, which doesn’t state that all sales are final and there wasn’t a contract.
The second bridal store I went to had a contract stating that all sales were final and that was the only one Isigned!
Post # 11
I’ve never heard of any bridal salon that gives refunds.
Post # 12
@Chelwilly where’s the paper work you signed, typically it has the clause in there that this is a final sale item not subject to returns/refunds.
Post # 13
I don’t think a refund is in your future, otherwise they would be chocked full of dresses that brides bought and decided they didn’t like anymore and went to buy another one.
Post # 14
True.. I’ll just try to sell it online or get in touch with a consignment shop..
Post # 15
I have never heard of a bridal shop giving refunds, especially if the dress was a sample and bought off rack
Post # 16
I was in your exact situation — had a dress that was still in the shop that I no longer wanted. I just sold it on preownedweddingdresses.com, but ended up taking a $400 loss. I tried to up the price because a local person could get it directly from the store, but no takers.
I will caution you — I only got scammers from Craigslist and the WB classifieds…