(Closed) Bridal shop won't refund me. Is this right?

posted 5 years ago in Dress
Post # 3
Member
816 posts
Busy bee
  • Wedding: April 2013

It’s just the way they are, unfortunately 🙁 I think it is very rare to find a dress shop that WILL refund 🙁

Post # 4
Member
527 posts
Busy bee

@Chelwilly:  Was the dress a sample, or was it ordered for you?  Typically, ordered dresses cannot be returned for any reason.

I would try to sell the dress online!

Post # 5
Member
845 posts
Busy bee
  • Wedding: May 2013

@Chelwilly:  I think that’s the policy of most bridal stores. It’s unfortunate but I don’t think there’s anything you can do except try to sell the one you purchased and never wore! 

Post # 6
Member
4039 posts
Honey bee
  • Wedding: August 2013

@QueenOfSerendip:  this.

I’ve never heard of a bridal shop that will take back a dress.

Post # 8
Member
1841 posts
Buzzing bee
  • Wedding: April 2014

Check your receipt or any other paperwork that you signed when you bought the original dress.  You usually have to sign a contract that states there are no refunds on bridal gowns for any reason…

Post # 11
Member
1966 posts
Buzzing bee
  • Wedding: September 2013

I’ve never heard of any bridal salon that gives refunds. 

Post # 12
Member
1022 posts
Bumble bee
  • Wedding: July 2013

@Chelwilly:  where’s the paper work you signed, typically it has the clause in there that this is a final sale item not subject to returns/refunds.

Post # 13
Member
5958 posts
Bee Keeper
  • Wedding: April 2018

I don’t think a refund is in your future, otherwise they would be chocked full of dresses that brides bought and decided they didn’t like anymore and went to buy another one.

Post # 15
Member
671 posts
Busy bee
  • Wedding: May 2013

I have never heard of a bridal shop giving refunds, especially if the dress was a sample and bought off rack

Post # 16
Member
237 posts
Helper bee
  • Wedding: September 2013

I was in your exact situation — had a dress that was still in the shop that I no longer wanted.  I just sold it on preownedweddingdresses.com, but ended up taking a $400 loss.  I tried to up the price because a local person could get it directly from the store, but no takers.

I will caution you — I only got scammers from Craigslist and the WB classifieds…

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