(Closed) Bridal stores to AVOID

posted 12 years ago in Toronto
Post # 46
1 posts

Please stay clear from Amandalinas in Woodbridge. Consultant was apathetic, bored and just plain unethical. I tried on a sample wedding gown that I loved but was told it was on sale because the style is discontinued and can no longer be ordered. The sample was a size 12 and I figured I had to be a much smaller size (size 2 – I confirmed this later by having my measurements taken at two other another stores and seeing them compare it to the designer’s sizing chart). Knowing that the amount of alterations would be drastic and the cost of this being substantial, I was obviously hesitant. The consultant continued to pressure me telling me not to worry about alterations, and insisted that I should just get it now because the gown would be taken away later that day to the the National Bridal Show. She then inquired where I had other appointments and after I told her the store, she then started to bash and bad mouth it for ripping off designs and scamming people. Whether this is true or not, it is very unprofessional and awkward. In the end, I was not comfortable doing any business with them so I left.

As soon as I got home, I called 4 other stores that carried this designer and asked if the dress could be ordered. Even though they did not have the sample, NONE of them even hesitated that it could be discontinued. All of them quickly gave me the price and stated that since it was on the designer’s website it should be available to order. The next day I called back to Amandalinas and sure enough, the girl on the phone did some clicking on the computer and confirmed I could order it. This is highly unethical for a consultant to do – to pressure me into an implusive purchase making me think I had no other choice. Even if the consultant truly thought it was discontinued (due to a mistake – which is still her fault), a sensible person would still take the extra time and double check after seeing her client is very serious about the dress.

I even had one bridal store offer to contact the designer directly to confirm it could still be ordered – Yes it can.

Try Superior Bridal, Jealous Bridesmaids or BluIvory Bridal where the prices, service and overall atomsphere are worth your time. Thankfully, I walked away from that place and ordered my dress at a better price with better people.

Post # 47
52 posts
Worker bee

this thread was helpful before i went shopping so thought i’d add to it!

Diva Boutique – terrible! they sound nice and all on the phone and at the beginning. but once you realize you might not purchase from them (i didn’t end up liking the dress that was my original dream dress), their attitude changed quickly. not very helpful in bringing additional addresses. we were going to look at the bridesmaid dresses too since we were already there and they told us we didn’t need to yet pretty much almost pushing us out the door. we were appalled.

Jolie Bridal – we stopped by without an appointment and the 2 ladies were helpful in suggesting some dresses even though i was going to try any on. they let us looked around (they weren’t busy either) and generally very nice.

Superior Bridal – never going there again! first off, they couldn’t find the dress i specifically called ahead about (and said they have it in the store). after i described what i was looking for and given some dress modesl so she has an idea of what i like, she (vera) brought me dresses that i hate (no, not like, nah not feeling it). she takes forever to bring any dresses, there are times where i’m just standing there for a good 5-10 minutes to wait for her to bring another dress. she didn’t help me in and out of the dress at all – my Maid/Matron of Honor and bridesmaid had to do that for me. the consultant literally just sits down on a chair while they help me and then joked how they make her job easier. she didn’t bother to clip me up on dresses too big – we had to ask. the icing on the cake was that when we asked about alterations on a potential dress – she told us that the designer charges $150 just to select zipper instead of lace up corset. it’s a LIE! i found out from other stores that this is an option from the designer without additional charge. stay away and don’t be scammed!

revival boutique – i stumbled upon this shop when i was googling for a specific dress. they mainly sell off the rack/samples so the pricing is favourable. they do have lillian west that you can order from and the shop owner was super nice. they are in sauga

sophie’s (sauga) – it can be a bit overwhelming since there are lots of people there but they also have a bigger selection. i loved my consultant (tanya) – easily the best consultant i have and i have been shopping in both toronto and nyc. she listens to what you want and bring all these dress for suggestions. they don’t work off commission so she was just literally trying to help me find a dress. i didn’t end up getting anything there but she was super sweet and tell me to think about it and just contact her if i have any questions.

ritche – i didn’t try on wedding dress there because whenever i call about a specific dress (at least 3 different ones), they never have it in the store. we did go check out bridesmaid dresses and they are your standard selection but the pricing is steep. the girl there was not super friendly or attentive even though no one else was there beside us (middle afternoon on a random thursday).


Post # 48
1 posts
  • Wedding: September 2016

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JulieAnne:  I totally agree with your post of Mona Richie! I had a horrible experience with them too.

I made the mistake of buying a dress from their trunk show  in the Canadian Bridal Show in 2015.. the one that z103.5 comes too…. and the sales lady was PUSHING HARD to sell this HUGE dress- and I suckered into buying it. Also the owner (Riche) said that you could get alterations done up to 200 dollars and handed me a coupon, so I thought it was a good deal.

But then, when I went to their store they were suprised and said that the coupon is not valid for dresses bought at the trunk show and were not going to alter the dresses! I was pressured to buying a dress size 12 when I was a size 2 and they did FALSE ADVERTISING by saying alterations would only cost up to 200 dollars and handed me a coupon!  So after MUCH arguing, the ladies at Mona Richie, said they would honour the coupon and do the alterations…after I had to put up waterworks, because I felt like they totally tricked me.

They then told me to come back on a different date. So, then I came back on that specific date, and the lady (Mona) was like, “what are you doing here?”- completely dishonouring my appointment and emabarrasing me publically infront of all the other brides there!!


So after that i was like, to hell with this- there is no way i’m going to let Mona Richie ruin MY wedding experience.  So, i sold my dress online! and went to a whole bunch of other places – which the experiences were MUCH BETTER, and I found my dream dress at Superior Bridal!!


So, all in all, my experience at MONA RICHE WAS TERRIBLE. I would never recommend this place to anyone. Your wedding is the best time of your life…. you want to  be able to feel like a bride and be treated like one.  Mona Riche is a place for the snakes. They are fake. My impression was that they are like weasels. No thanks. I’m staying clear.



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Post # 49
3 posts

My experience with bridal shops:

Got my dress at Sposa Italia in Vaughan and although the dress and alterations were a bit overpriced, they did a good job and I was very happy with it.

Bridesmaid dresses were from Jolie Bridal and they also provided great service and the dresses were affordable.

I also went to BluIvory and Avenue 22 Bridal which were both good experiences.


AVOID Diva Boutique.

Post # 50
271 posts
Helper bee
  • Wedding: April 2017

This is not a negative post but a positive one. Just bought my dress at Blu Ivory. I had a great experience. Everyone was friendly, didn’t rush me, and let me come back later on that day with my Mother-In-Law to try on the dress again even though I didn’t have an appointment. Loved the dress selections and they provided a discount that was above average for a popular designers trunk show. 

Post # 51
5886 posts
Bee Keeper
  • Wedding: January 2017

I LOVE this post! following.

Post # 52
2 posts
  • Wedding: June 2017

Just finished my gown shopping! I figured I would write my experiences since I have found this to be so helpful!

New Bridal – I called to schedule my appointment. Arrived on time, was told I didnt have an appointment but that they would take me anyway. An older lady helped me as she was eating her lunch and did not really seem too interested regardless.

Kleinfeld – HORRIBLE! AVOID!!! So i booked an appointment, and ended up buying my shoes from there. Two weeks before my wedding, I still did not recieve a call that my shoes had come in. I called and they said Your shoes are in, and have been in for a few weeks. But I had to book an appointment to pick them up. I go for 12pm when they opened and was told my appointment was given to a walk in and I had to wait an hour! To pickup the shoes I already paid in full! I was AMAZED how poor the customer service was.

Mona Lisa Bridal Gallery – This is a new store in Woodbridge that I happened to come across on Google. It was such an amazing experience. They have a small but beautiful selection of gowns and the owner Frances was such a delight to deal with.

Pearl Bridal House – Amazing, pretty gowns and amazing customer experience. I ended up buying my gown here, and cannot recommend enough.

Overall, I would recommend Pearl Bridal House and Mona Lisa Bridal Gallery to anyone, and tell all brides to AVOID Kleinfeld!


Post # 53
15 posts

I really didn’t enjoy my time at David’s Bridal – Scarborough. Although my appointment was at 6:30, I didn’t get to see the consultant until almost 7 PM! I told her the exact details I wanted on my dress – lace and sweetheart neckline and she kept on recommending dresses with straps or sleeves. Even when I was in the changeroom she kept on bringing me dresses with straps. About 3 dresses in, I realized that she wasn’t around to help out and I had to get my friend to get me into and out of my dresses. Turns out she had completely left us to have a conversation with someone by another fitting room. I tried on 2 more dresses after that and she still hadn’t come to see how I was doing. I noticed her glance over at me once, but she continued with her conversation. Needless to say, I got out of the dress and left. What I can say though, is that the price point for their dresses is a lot cheaper than the other bridal boutiques in the city, but you can tell the quality of the material is cheap. You definitely get what you pay for here. 

Post # 54
4 posts
  • Wedding: July 2018

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Holly-Ann :  I got my prom dress way back from bridesmaid bliss and they didn’t have the dress in my size so did a fitting for me and let me try on a different dress of the same brand. Anyway needless to say the dress came in HUGE (luckily I have a great seamstress who is DIIIIRT cheap) so it was all ok but i’d never trust them with wedding stuff…

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