(Closed) Bridesmaids Dresses – Oh. Dear.

posted 8 years ago in Bridesmaids
Post # 3
1580 posts
Bumble bee

Well, you could mail the dresses to the girls so they can have alterations done wherever they are. No need to travel to get alterations done at the same place you purchased the dresses.

It stinks that they didn’t order them until now, but I don’t think it is a huge problem. You’ll still have enough time for alterations.

Post # 5
273 posts
Helper bee
  • Wedding: January 2011

I would go into the store with the paperwork you filled out for the order and talk to them about it.  Just be sure to stay calm and even toned since it would be in person.  The thing with the phone is that it is easy for someone to “get back to you” and then not.  Much harder to do when the person is standing there waiting for THEIR copies of the paperwork.  

Ask for the person you spoke with on the phone and if you keep getting the roundabout ask for a manager.  

As for what to do if the dresses have not been ordered, I don’t think you are out of line demanding to have your money returned since they did not fulfill their end of the contract.  But I have to admit I am not sure how that would all work.  On the other hand, the dresses should be in around June?  That may still give you enough time to get alterations done, especially if you go Jacqi’s route.

Depending how this turns out for you, you may consider talking to the Better Business Bureau about it.

Post # 6
1067 posts
Bumble bee
  • Wedding: October 2010

Oooh how annoying!!!! I would go to the store and show them your receipts! I would try to stay calm in this situation but assertive at the same time. They need to get moving!

Post # 7
622 posts
Busy bee
  • Wedding: September 2010

Definitely go to the store and show them your receipts. Just be sure to stay nice and calm – nothing ever gets accomplished with anger. You should definitely *request* that they expedite the shipping on the dresses for free. They’re the ones who made the mistake, not you.

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