- 4 years ago
I have a full service planner that is suppose to do EVERYTHING. Right now I am struggling to not be a troublesome client, though all I want to do is be so direct with how she’s handling things that it may turn her off to me.
Situation: I had a meeting last month with my planner and my mother where we discussed several big ticket things, such as catering, flowers/decor, stationers, ceremony spaces. I left the meeting feeling much better than when I went in because up until that point I wasn’t feeling very confident that she was “getting” me. She suggested a couple of vendors for each of the categories and said she would start scheduling meetings so we could get things nailed down. Because we were suppose to be making other vendor meeting arrangements we didn’t set up a planner meeting for the following month. Now its a month later and I had to ask her to set up the stationer meetings so I could get some quotes and so I can finally have my wedding concept materialize, (you know so it isn’t all still swimming around in my head).
1. Why did I have to contact her to set this up? She said that’s what she would start doing this a MONTH ago. And of all the things we discussed at that last meeting, the stationer (which I brought up) is the only thing on the schedule to get handled. No caterer meetings, no flower/decor consultations…all of which are scheduled to have been handled already according to the custom timeline she came up with.
2. Why aren’t her vendor recommendations consistant? She suggested two stationers at our meeting then another two when setting consultations, but didn’t mention the former two. It makes it seem like she is just choosing vendors off of a google search and not from any sort of relationship or previous experience. We also brainstormed that maybe her graphic design husband could help us out with his services for a logo/custom monogram. She didn’t even re-mention this. It is like all the notes she took at our meeting got lost and she is starting over from scratch or something.
I know I am not her only wedding/bride, but when she has such a slow turnaround it makes me feel like we could possibly be missing out on vendors that are getting booked while she has her month-long lag time. I feel bad about getting agitated with how she is handling things, because she is very nice and when we do meet there seems to be a sense of similar mindsets. But when we leave that meeting that connection drops!
How can I get her on the same page as me without being rude? OR Am I asking too much of her?