Brilliant Earth Lab Diamond Opinions?

posted 6 months ago in Rings
Post # 16
Member
5 posts
Newbee

Anyone that has visited a show room, I was told I had to put a 50% deposit down in order to view a specific diamond. Anyone else get told that?? I’ve had nothing but problems with Brilliant Earth, I requested an ASET… PAID to have the diamond put on hold, two week later no ASET and was told that the diamond wasn’t put on hold and sold.

 

Post # 17
Member
711 posts
Busy bee

Cat2 :  Not my experience, but I read somewhere- I think reddit- that a stone someone had purchased was sold to another person without them being told. I think that a deposit being required to hold a diamond is pretty standard. That said, if you’re having a hard time with any company, I think you should base your decision to continue a relationship off this and look elsewhere.

My fiance had a very smooth experiencce with BE, but we only dealt with them online. I have heard that they are difficult to deal with when it comes to repairs and such, but I found a local jeweler if I ever need to have work done. I wasn’t comfortable with the idea of shipping my ring across the country. 

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