Buying a wedding dress online?

posted 3 years ago in Dress
Post # 2
633 posts
Busy bee
  • Wedding: April 2019

I would look into the return policy for one. I think it’s still worth trying on dresses. Wedding dresses are different you have to try them on to figure out what you like. Also a picture of a dress is different then seeing a dress in real life. 

Post # 3
275 posts
Helper bee
  • Wedding: London

I second actually trying some on. The dress i ended up with i actually only picked out to be funny It was so “un me” on the hanger but i put it on and was instantly like “ah crap, i like it alot” haha. 

If you try someone and find you know what shape will work and you know what sort of style you wanna go for, definitley go online, theres so many recources out there. 

– Make sure they have a good returns policy – free returns is even better! (remember, if you go for somewhere that does custom sizes it will be exempt from returns)

– Google the company, check out forums and facebook pages for honest reviews. 

– Pay on credit card if you can just in case it all goes sour or via paypal, never bank transfer. 

Post # 4
257 posts
Helper bee

View original reply
sweetarts445 :  Go to the stores to try some on to see what style suits you. Then when you are looking for an online retailer, look at their reviews. If you see the dress you love is without reviews, I wouldnt take the risk unless the seller has almost perfect reviews. I looked at JJHouse where they are one company and they seem to have great outcomes. I then looked at Amazon which as you know is many different sellers on 1 platform. I personally enjoyed what I saw from KissBridal on Amazon and their reviews are great. I ended up going with a seller on aliexpress. Aliexpress is the same set up as Amazon, different sellers so you have to look at individual store reviews. I’d also recommend the Facebook page “Chinese wedding dresses – success stories” for loads of reviews and support from people who have bought their dresses online. 


ETA: I second paying with paypal or credit card to more easily dispute the purchase if it goes bad. Also unfortunately you should not expect most overseas retailers to give a return policy unless it is because the dress didnt turn out good. Could you imagine how many women would order dresses and return most of them? Also most overseas makers will make the dress to your exact measurements. Imagine doing all of that and then the buyer being able to buy 5 custom dresses and then return them. Yeah, wouldnt happen at a brick and mortar store so dont expect it online.

Post # 5
377 posts
Helper bee
  • Wedding: September 2019 - City, State

View original reply
sweetarts445 :  I gotta jump on the band wagon here hun!

First off, do what is most feasible for you, however if I can recommend I would go where you can actually try them on. I say this because I just got my dress about two weeks ago and beforehand I had been looking online and thought for sure I had found the dress I wanted. When I got to the shop it was indeed the first dress I tried on and while I did like it somewhat, it certainly wasn’t nearly as flattering on me as I thought it would be. Long story short, I ended up with a completely different dress than I would have ever imagined and I’m so happy. You will have a stylist there to help guide you as well so that is always helpful.


Post # 6
476 posts
Helper bee

So, I am a proponent of doing A LOT of research before buying. I am a part of several facebook groups dedicated to women who have purchased wedding dresses online (usually from Chinese seamstresses) and have posted reviews about the work.

I have also had every dress experience there is to have, I went into wedding shops, I bought a dress from online, I bought a dress from a “normal” retailer (Lulu’s), and I finally settled on a dress I found and tried on in-store at a bridal warehouse full of discounted/discontinued dresses.

My online dress shopping story is straight outta hell. I tried out a very popular online brand (please message me and I will tell you who)  I joined 2 facebook groups dedicated JUST to just this brand and seeing SO MANY women have positive experiences gave me the confidence to buy a dress. Plus they have a worry-free return policy stated on their site…as long as you order your dress in a standard size and color, you can get a 100% refund on the dress (just not shipping). 

So I wait 2 months for the dress to arrive and the quality of the sewing is just crap. Loose threads everywere, part of the dress was sewn incorrectly so it wasn’t even wearable…so I contacted customer service to initiate the return. I’ve done everything they asked of me return-wise, but they basically said they will have to decide whether or not to refund the dress just because I didn’t like it…which goes against what their return policy says on their site. I am in the middle of it with my credit card company now…which I had to get involved. It’s just been such a hassle.

I’m truly glad I’ve found the dress of my dreams somewhere else. It’s a name-brand dress (though that doesn’t matter to me) and I picked it up on clearance for $299. There are some great online places, like Amanda Novias on Aliexpress…she does quality work, but her dress prices reflect that. They are usually between $600-1,100, whereas a lot of other online retailers (Hebeos, JJ’s House, CocoMelody, Rose Moda, Solo Bridal, et al.) have dresses between $199-500. 

If at all possible, I would look into a warehouse, based off of my experiences. I loved being able to see the dress on my body, pay, and have the dress to take home that day.

Post # 7
5168 posts
Bee Keeper
  • Wedding: July 2018

As long as it can be returned then you will be fine! I was going to buy a dress online from the Needle & Thread bridal collection but I didn’t in the end. 

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