- 7 years ago
- Wedding: August 2012
Things have been going well with my planning, have all my big vendors booked so I’m working on the last couple things. But it seems like I have a problem with my cake decorator/baker now..
I met the vendor back in June, I asked her a bunch of questions, went for a taste testing, read her great reviews/testimonials.. Everything seemed good to go, we put a deposit down and booked her. Yes I have a signed contract with her.
Fast forward to now, I went to go to the vendor’s website to look at her cake flavor and topping options for me to choose from (since I didn’t finalize it before) and I noticed it was down. I didn’t think much about it since I know sometimes technical glitches happen. I checked back another two weeks later and nothing. I started to get a bit suspecious so I started to look around to see what’s going on.
I went on Wedding Wire and looked at her profile and in the last 2 months she received at least 7 negative reviews from brides that were mad because she didn’t deliver/make their wedding cakes, did no shows, didn’t reply to messages etc.. I started to get nervous and contacted the vendor.
Its been over a week and she hasn’t called or e-mailed me back at all. I did a casual approach to see what was going on so I wasn’t rude or freaking out. I e-mailed one of the people who wrote a negative review about her to ask more questions.. The bride told me that the vendor lied about why she didn’t show up to her wedding.. Apparently the vendor decided to shut down her business a couple months ago because she was “tired of dealing with demanding brides” and not enjoying cake decorating anymore. But never told anyone or announced anything, just disappeared.
So what should I do? Technically the vendor hasn’t broken our contract agreement because she hasn’t “no showed” to my wedding yet. I can’t really demand for my deposit back because she “technically” hasn’t done anything bad.. I’m just wondering if she does eventually reply to me saying “oh no things are fine blah blah blah” whether to believe her or not. I kinda wonder about the other brides who have her booked in 2012 are handling this because I just noticed this now. They might not have noticed yet..
Should I book another cake decorator? Or see if this current one comes through at the end? It’s tricky to say because I don’t want to have two vendors show up but I want my cupcakes 😉 Thanks!