Post # 1
- Wedding: May 2019 - Country/barn
Please go easy on me.
I had been talking to two bakers about my wedding cake. I want a small, two-tier semi naked cake. Their prices were comparable. One was local and after tasting with them I decided to book with them. I had looked at pictures of their cakes previously and they do a good job. There were only a couple of semi naked cake pics. But despite that I told myself they’d probably do a good job.
After booking, I went back and looked at the other baker’s pictures again. She has tons of semi naked cakes and the quality of her cakes vs the one I booked with is noticeably better. At least to my eye.
I know I should have researched more and should have waited to book. I would like to contact the place I booked with to see if I can cancel and get our money back. I feel bad and I don’t really know what to say to them? Help.
Post # 2
What does your contract say? Personally I think it’s shady to sign a contract, cancel, and then try to get your money back. You can always go with the other baker, but if your contract says non-refundable, I would leave it. (eta – ie not fight for a deposit back)
Post # 3
- Wedding: August 2019 - Mountains
Like PP said, review your contract. If you are within ‘X’ days prior to the event, you might be able to recoup ‘Y’ dollars back. A reputable vendor will understand cancellations happen, but don’t expect 100% of your deposit etc back.
I would also check out the other vendor’s cakes closely. If I understand right you are only judging on pictures and haven’t done a tasting. It would be unfortunate if you cancelled the one you have only to get something you aren’t happy with the ‘other’ baker.
Post # 4
I wouldn’t change without tasting.
I also wouldn’t ask for a deposit back if they’ve said it’s non-eefundable.
Post # 5
You’ll need to review your contract.
Have you tasted anything from the other bakery? Do you know you even like their cake? Because the primary purpose of a cake is to be eaten. None of your guests care how pretty a cake is if it tastes bad.
Also, you said the cakes at the place you booked looked good. Maybe the other ones look “better” in your subjective judgment- but what you’ve currently got is good.
Other factors to consider:
Have you talked to your booked vendor to see if they can make changes to more closely approximate what you liked about the other one?
You say the other vendor isn’t local, so will there be delivery fees added on along with the cost of potentially losing your deposit from the first place? Many places only offer free delivery within a certain mile radius, if at all.
I would schedule a tasting with the other bakery first before canceling the other. If you can’t get your deposit back, maybe consider asking if they will put it towards something else, like another dessert or maybe something you can use as favors.
Post # 6
Speaking as a wedding vendor myself, you can cancel but I would not expect to get any money back. That’s the entire point of paying a retainer and signing a contract.
Post # 7
xraychick01 : I feel like this is one item that is so insignificant in the grand scheme of things it probably isn’t worth the hassle of cancelling the one you’ve already booked just to try to go from “good” to “great” with no indication the cakes from the other place are even that good.
Post # 8
- Wedding: May 2019 - Country/barn
The more I think about it and the more I read your replies, I think I’m just overreacting. Plus it’s going to be more of a hassel than it’s worth to see if I can even cancel etc. The cake tastes very good and it’s a semi naked cake so it’s not like it will have to look absolutely perfect anyway. Thanks for the input.