(Closed) Caller kept asking for my last name

posted 8 years ago in Career
  • poll: Do you give out your real last name to people at work?
    Yes, I give out my name & don't care : (17 votes)
    27 %
    Nope! : (24 votes)
    38 %
    Sometimes but it depends on the person : (20 votes)
    32 %
    Yes, but I really don't want to : (2 votes)
    3 %
  • Post # 3
    Member
    3125 posts
    Sugar bee
    • Wedding: December 2009

    I don’t talk to outside people at work, just fellow employees.. But if that guy called me and pested me 7 times for a business that wasn’t owned by me? I’d hang up on him.

    Post # 4
    Member
    4485 posts
    Honey bee

    That person had a lot of nerve. There is no reason to ask for information of that nature and no reason to give it out either. If anything, I would assume you should have reported them for harassment and invasion of privacy. They should not have to be reminded that many times that you are not giving out such info and no excuse for it.

    Post # 5
    Hostess
    18643 posts
    Honey Beekeeper
    • Wedding: June 2009

    Hmm, I had to call clients a lot and give them my name.  There is no way that someone can steal your identity or charge you for something without knowing more information like your SSN, credit card number, etc.

    I do think that person was out of line.  It doesn’t seem like they had a legit reason to know your name.

    Post # 6
    Member
    2392 posts
    Buzzing bee
    • Wedding: September 2011

    I do give out my real last name at work.  Mostly we’re dealing with clients or call center reps on recorded lines.  In the first instance, I pretty much have to.  In the second, it’s really only when I’m giving out my email so they can send me something, but I don’t feel awkward about it.

    BUT we get those profile update calls, too.  They called me every day when I was brand new in the office and was like “why are you calling me to update this?! i am not the receptionist and don’t have any authority.”  I started just hanging up on them.

    Post # 7
    Member
    1363 posts
    Bumble bee
    • Wedding: June 2009

    Those types of calls are normally cold calls to take out advertising.  I don’t get them now (my direct line is not publicized anywhere), but at my last office I started just hanging up on people because they wouldn’t leave us alone.

    But in general, I give my name out to everyone.  I’m a museum educator, so all of our educators and the folks we bring in for programs, etc know who I am.

    Post # 8
    Member
    979 posts
    Busy bee
    • Wedding: May 2010

    My boss has given me permission to hang up on anyone who gives me trouble.  So I do. 

    Good for you for sticking to your guns.

    Post # 9
    Member
    2208 posts
    Buzzing bee
    • Wedding: July 2010

    In my profession, I WANT people to know my name, so I always give it out. But then again you could just find me on the company website.

    Post # 10
    Member
    1154 posts
    Bumble bee

    I don’t understand, why would you not want to give your last name?

    In my profession I’m actually not sure it’s legal to withold it.

    The caller sounds like an ass though, who the hell doesn’t get the answer after 5 times?!

    Post # 11
    Member
    1526 posts
    Bumble bee
    • Wedding: August 2010

    I agree with Melissabegins, I would have been like sorry but I already told you once tat I was not giving it to you and then hung up.

    Post # 12
    Member
    5823 posts
    Bee Keeper

    I’m in the military, so it’s not really fair to answer, but my name is printed on my uniform, so it would be silly to try to tell anyone that I want to keep it private.  I’m not really sure why you think that having your last name would equal them charging you for something?  But if you’re uncomfortable with it, ALWAYS trust your gut!  You feel uncomfortable for a reason, so it’s fine for you to not give your name and RUDE of him not to accept that as an answer the first SIX times!

    Post # 14
    Member
    1684 posts
    Bumble bee
    • Wedding: February 2010

    To be honest I totally would’ve pulled the “Smith” card. That’s pretty shady though, I don’t blame you for hanging up, or since you’re the only employee you could’ve said something like, “oh no worries I’m the only ‘Mary’ that works here”. 

    After refusing twice to answer the Q he should’ve gotten the clue.

     

    Post # 15
    Member
    1940 posts
    Buzzing bee
    • Wedding: July 2010

    I have worked at several places where I regularly talk to patients, clients, healthcare professionals, insurance companies, etc.  I didn’t really have an issue giving out my last name because there isn’t much they can do with it.  In addition, I often have to give my last name legally (ex. when taking a prescription over the phone).  I don’t think it’s a big deal.  

     

    However, I would be frustrated if someone kept repeating themselves over and over after you already told them no!

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