(Closed) Calling All Travel Agents!

posted 5 years ago in Career
Post # 3
7211 posts
Busy Beekeeper
  • Wedding: October 2015

@PacificMrs:  I worked for a whole-sale travel agency, so I have a little insight. There are a lot of ways to do it and you don’t need a degree at all. 

  • You can become an independant agent through something like YTB or other online sources. Basically, you do an online “class”, they “certify” you and then you can  book travel through a wholesale vendor using YTB’s IATA (travel agency) number. You would then build your buisness anyway you choose. Lots of people do this to book for themselves & friends, but some have an actual business.


  • You can try to get a job with an established agency like AAA. They usually pay salary + commission, depending on the agency. Your salary is going to vary wildly depending on where you are in the country.


  • You can work in a call center for a large agency like AmEx Travel. Depending on the agency & department you might have a lot of interaction with the same customers, or might only talk to them once. These types of jobs usually pay salary + incentives, but not a set commission. So instead of a percentage of every package you sell, you’d maybe get a set bonus for every $1k you sell. 

Both the face-to-face agencies and phone/online agencies will train you & get you certified themselves. Basically, it’s on the job training everywhere, so you don’t need to do anything before applying.

The retail agents I know say it’s a hard road. It is fun helping people plan their trips, but a lot of the time customers use travel agents for their experience, take up their time & then go book on their own thinking they got a better deal. It can be really frustrating and it’s harder and harder to build a client base since there are SO many online booking tools readily available. 


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