(Closed) Can a furniture store legally do this?

posted 7 years ago in Home
Post # 3
1269 posts
Bumble bee
  • Wedding: January 2011

I have one question, when is it scheduled for delivery and who’s responsibility is it to schedule delivery?  Becuase that’s a question to me that it was still being used.  But unfortunately, if the receipt says final, and the furniture isn’t damaged, I don’t think you have a legal reason to get your money back.  Were you made aware of the return policy?

Post # 4
1543 posts
Bumble bee

Umm, first of all, why is your furniture still in the store? Was it scheduled to be delivered at a certain time and date? Or did you schedule to pick it up yourself? Because if the store agreed to deliver it, it shouldn’t still be on the sales floor. And that would be an indication of their business practices, along with the way the manager acted. Alot also depends on what kind of fine print was on the receipt/invoice.

Hope stuff works out for you, and if all else fails, perhaps you could suck it up with the furniture for a while until you can find someone to sell it to, so you can make your money back from it. Good luck!

Post # 6
1276 posts
Bumble bee
  • Wedding: August 2011

I’m not sure about the legalities of it but the place sounds completely unprofessional. I would have assumed that once you paid for it in full, it would have been taken off the floor and at least put in the back somewhere to prevent further damage. I’m curious to see if you do have any options. 

Post # 8
3788 posts
Honey bee
  • Wedding: July 2011

I’m sorry you’re going through this, but honestly, if the receipt says sales are final, you are probably out of luck. I always assume that, barring damage, furniture sales are final unless otherwise specified, but that is definitely the sort of think you should have asked up front. Their business practices sound unprofessional but legit. If I were going to try to find a loophole, I would say that you could argue about it still being out on the floor. The difficulty would be in proving that it is no longer in the condition it was when you bought it.

Good luck getting your car fixed and with the rest of your pregnancy, though. I hope it works out for you.

Post # 9
1486 posts
Bumble bee
  • Wedding: September 2011

Have a “sneaky stranger” walk in and spill kool-aid or something awful on it and walk out to teach them a lesson for keeping it out there with people all over it.  In all seriousness, I have seen places leave things on the floor once they are sold, but they always have big signs saying “SOLD” and tape across them to keep people from sitting on them.  I hope this all works out for you….

Post # 10
1135 posts
Bumble bee
  • Wedding: April 2009

If the receipt says that all sales are final, then all sales are final.  They’re obviously a little rude and unprofessional, but they’re not breaking the law.  I always assume that sales are final unless I’m told otherwise–especially big purchases like furniture and appliances.  I’m sorry, but I think you’re out of luck.

Post # 11
1032 posts
Bumble bee
  • Wedding: August 2009

I think the guy sounds like a jerk, but if your reciept says that it’s final…even if no one verbally told you….then it’s binding and it’s legal to do that.

Im sorry that the guy is an asshole,,,,but it sounds like you have some new furniture 🙂

I’m sorry…I know it sucks….but just get your furniture and be done with the mean people at that store.

Post # 13
567 posts
Busy bee
  • Wedding: September 2010 - MacLean Park

Be sure to check your receipts and all the paperwork that came with your purchase (like warranty) before you confront them again. i find it strange that you’ve paid in full, and the pieces are still on display in the store. That may end up being your bargaining chip.

Also, have you tried getting a second opinion on your car? Sometimes shops like to make the condition of the vehicle much worse than it usually is. Check your mileage, and what type of warranty you had when you purchased it, too. My Hyundai is covered up to 100,000 miles on things like transmission and engine problems. Yours may have some coverage that will help cut costs, and then you can have both your furniture and a car that runs!

Post # 14
1940 posts
Buzzing bee
  • Wedding: July 2010

@MissFlipFlops:  I doubt it matters which receipt he signed.  For example, if someone paid cash, they wouldn’t have signed anything but they would be still bound to the “all sales are final” rule the store has.

Post # 15
627 posts
Busy bee
  • Wedding: August 2013

Did your husband receive the large receipt before he signed the small one?

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