Post # 1
i really need to vent…
i just don’t get it…
FH and i spent FOREVER on setting up our wedding website. We put in every tiny minescule detail. I even took the time to drive throughout Washingotn DC (which I HATE doing) to make sure that the driving directions we were giving out were understandable and seriously PERFECT! I spent serious sleepless nights reading and revising every single word and photo. And what do I get for all of that?
I get people left and right emailing and calling me asking me for information that’s ALL ON THE WEBSITE!!! I know you’re all thinking… "Did you give them the website?" My answer: YES I DID! It was printed on ALL the STD magnets that I’ve seen on EVERYONE’S FIRDGES! It’s right there in their faces! Why don’t they see it? I mean these are people that even signed the guestbook on the website! So it’s not like they never saw the website or never vistited it!
Why is all our hard work and sleepless nights all starting to feel completely useless???
Post # 3
I have no idea. This happened to me as well. People are just dense- like the bride doesn’t have enough going on, she wants to plan all your travel for you!
Post # 4
Oohh yes. I am totally with you on this one. I just had a long convo with a Bridesmaid or Best Man last night that "couldn’t be bothered" to use the wedding party wiki we set up and hence cannot come to a wedding event that we planned around everyone’s schedules.
And as I teacher, I have to re-answer questions that are either on the board (right in front of their faces), on a handout, or on the class website at least 12 times a day. I wish it doesn’t get any less annoying.
Post # 5
I’m so afraid of this happening! haha. Seriously if the link is on something on their fridge it shouldn’t be so hard. Do you just have some not-so-internet-savvy guests or what? Anyway, I hope you start to feel better about it and people stop calling you for details that are so readily available! What a pain.
Post # 6
Haha I totally know how you feel. Even though I had set up RSVPs on our wedding website and put as much info on there as possible, I still had people calling my parents to RSVP or asking them for information that was already on the website. And then they’d call me and nag me about it. It’s a pain. But we have to face it…some people just don’t get it. Maybe they’re not too internet savvy, or maybe they’re just too lazy to look at more than one section of your wedding website. Or maybe they saw the information but for some reason are paranoid that it’s wrong, so they wanted to double check with you. Who knows why people miss things the first time. But it doesn’t mean all your hard work is going to waste! There are still those people who totally get your website and who are loving all the work you’ve put into it. It’s not useless! Your work is being noticed, and it is being helpful too. You’re just dealing with the people who aren’t getting the most out of it. Try to remember that you have more guests who are using your website to its full glory. You’re just not hearing from them because they have all the info they need already! You’re doing a great job! Don’t fret!
Post # 7
Ugh i know it’s tough! the internet is such a great tool and it’s sooooo fustratiing when people just can’t seem to figure it out! I’m the web mistress for a science fiction conventions website (Geek! i know!) and you’d think that people who want flying cars would be able to figure out the internet? No! Not a chance!
Heres a question for you, what age group are the guests in that are calling you fro the information? is it your great aunt linda and cousin greg both in their silver years? or is it your freind Ann from college whos the same age as you?
Aunt linda may know how to sign a guest book but not how to find the other information. But if friend Ann is calling you you may have to revisit your site and make sure its clear where the information is.
hope this helps, stay strong. you dindt do all that work for nothing. when they call remind them of the website. You may even send out a reminder e-mail to anyone whos address you have.
Post # 8
i have spent countless hours on my invitations and my website, I certainly hope this doesn’t happen to me, too!
Sorry, that is a huge pain. I would just keep directing their questions to the website so people get the idea.
Post # 9
You know, I studied Decision Support Systems in a grad class, and read a study that showed that when a person is given a choice between asking someone for information or referencing some kind of knowledge base (like a website) to get the information they need, most people prefer to ask someone. Most members of my family are particularly web-savvy so I would hope that they would use my website, but I think it would be wise to prepare to have people ask you anyway.
Post # 10
On my invitations, I included MY phone number and OUR website, indicating if you had any Questions, please feel free to call!!!
Everyone is calling my FI’s mother, who is in turn calling to ask me stuff. It’s kind of working out OK though…it’s really annoying, but when people call to ask if they can "add one" I get to say no, and she gets to explain it since it’s her family.People are super clueless! Sigh!
Do you have everyone’s email address? whenever i update stuff on my site, I have it send out a notice saying we’ve added information
Post # 11
the people calling and emailing are mainly the people that really DO know how to use a computer and navigate on a website! which is why it’s so frustrating! one person, even called me the other day and commented on how smart it was to have a STD magnet with the website on it! i mean, if you’re gonna call me for that, isn’t it safe for me to assume that you’re smart enough to go tot he website to find out more information!?!?
btw, i’ve gotten 3 calls of the same nature since the time i posted this!
seriously… 5:00 can’t come any sooner! 5:00 somewhere else but here is just not cutting it right now!
Post # 12
I had a similar situation, only with the hotel…on our website (which I printed in the invitations) it clearly states that the cutoff date was March 25…yet I have some last minute stragglers who are upset with me b/c they claim they didn’t know about the cutoff date and now have to pay the regular hotel rate. I said, too bad so sad, I gave you the website and I expect you to look at it!
Post # 13
Could it be that they’re just really excited about your wedding and want to tell you in a more personal fashion?
Post # 14
@ Miss Burgundy: I guess that could be possible. I’m just angry and frustrated that all the work I put into our website is feeling useless!
Post # 15
You should ask them if they visited the website and tell them all about how excited you are to have a website because it’s so convenient for your guests to find information when they call 😛
Post # 16
Ugh, I KNOW! This is so annoying. My uncle actually asked my mom "Why would anyone ever need a wedding website? That’s so stupid!" and then fifteen minutes later asked her "Did Amanda block off any rooms at any hotels? Where is she registered?"
People are just unbelievable!