- 10 years ago
- Wedding: August 2008
If no one reads this I will be fine with it but I’m so fuming angry right now that I could scream and I know writing it out will help. Then I should stop posting for the day because I do post WAY too much.
I called the USPS 1-800 number to find out if stamps are retrunable because I wanted to look into making my own through zazzle.
The automated service there is so poorly set up that even when I would answer the question, it would think I said something else and send me in the wrong direction. I ended up having to repeat myself 4 times "Customer Service" before it registered and put me on hold for a rep.
I get this guy who I can only explain in sound as Big Gay Al from Southpark. When he asked how I was doing today I fought the urge to say "I’m super thanks for asking"
My appointed rep was polite at first, began answering my question. When I realized returning stamps would require paper work and shipping to Arizona for refund to come in a few months I said stopped him from reading the rest to save us both time. I politely said:
"I don’t want you to have to keep reading that, I have my answer thank you for looking it up. COuld I please have the number to the post office in zip code 12345 please"
notice how I didn’t say what for.
He comes back with:
"Well they are going to tell you the same thing and I don’t know why you have to call them now"
shocked at this I said
"Well it’s not just that I actually need to call for a seperate reason but yes I will mention it to them as they have a sign up in their lobby about returns and I’d like to just see what they are doing to help people"
Here’s where I started wanting to shake the itallian leather shoes off him.
HIM"The post office hours for zip code 12345 are…"
ME "Excuse me, I’m sorry I needed the phone number, I know the hours you must have misunderstood me"
HIM "I have to give you the hours"
HIM "I just do, it’s policy."
ME "Okay fine, the USPS loves wasting peoples time" (that was mostly said under my breath and while he was ratteling off the hours of the post office, which I know as most humans know the business hours a of government building.
He finally finishes going through each day instead of saying M-F 8-5, and I say (because I’m beyond ticked off now, all I wanted was phone number that for some reason does not show up in the phone book or online, only for the other one on the other side of town) "I’m so glad I don’t work there, can I have the number now please?"
HIM "Actually I make a good amount of money working here"
ME "Great, can I have the number now. Please!"
HIM "I gave it to you already"
ME "No, you gave me the hours"
HIM "Which you didn’t hear becaue you were talking over them"
ME "Excuse me?! I don’t think what I was doing while you were giving me info I already had is really a big issue. Please give me the number."
HIM "I’ve been trying to give you the number for a second now and you won’t hear it."
ME "What?! I’ve had to ask you for it 5 times! Please give me the number"
HIM "You ready now? It’s 123 -456-7891"
ME "And your name is?"
HIM "My name isn’t important"
HE HUNG UP ON ME!? I know I wasn’t exactly being a sweetie in the end their but I was only reacting to his rudeness and sheer lack of wanting to do his job. He sounded annoyed and put off from the second he picked up the phone.
I called back to report the little (insert favorite 4 letter word here) and they can only punish him when they listen to the tapes, no way of knowing who he was today because there are 1000 employees in 3 offices.
Thanks. I feel better now.