(Closed) Can someone explain this caterering staff charge to me?

posted 6 years ago in Food
  • poll: Is this service charge reasonable?
    Yes, sounds reasonable to me : (5 votes)
    50 %
    No, that is ridiculous : (1 votes)
    10 %
    I can explain! (PLEASE explain to me!) : (2 votes)
    20 %
    Keep looking for other caterers! : (2 votes)
    20 %
  • Post # 3
    Member
    476 posts
    Helper bee
    • Wedding: January 2013

    Is your venue set up in a way where they can discreetly exit during your event?

    Post # 5
    Member
    3580 posts
    Sugar bee
    • Wedding: August 2012

    Because they 1) can’t send them home between eating and cleanup and expect them to come back and 2) they will still be needed after dinner. Some of your guests will spill something, someone will ask for a different bottle of wine, someone will ask directions to the bathroom, etc. it’s what they do. 

    Post # 6
    Member
    244 posts
    Helper bee
    • Wedding: May 2012

    it’s pretty typical. At least in my area. Every caterer I contated has a charge becuase they have to pay for the food, AND they have to pay for their employees to serve it. So they need to cover their costs and that’s why you are then charged. It makes sense.

    Post # 7
    Member
    3697 posts
    Sugar bee

    Presumably you want the tablecloths to stay on the tables until the end of the evening, though, right? And the chairs not to be stacked and put away and the tables collapsed, etc., until the dance has ended?

    Post # 9
    Member
    6394 posts
    Bee Keeper
    • Wedding: September 2011

    I’m guessing they do have to leave the food sit there until they can clean up? Especially if you have an open kitchen, they’re not going to be able to clean during the midlde of your reception! 🙂

    Post # 10
    Member
    1257 posts
    Bumble bee
    • Wedding: October 2013

    So is the catering company providing rentals for plates and silverware and what not. I work for a catering company and most venues will not let teh catering company leave until the location of the party is sees that they left it clean. As far as break down goes, most of the time the catering company is part of that. Whether or not the lcoation provides tables, chairs and linens, SOMEONE has to set up your reception and tables. I assure you, people are not going to just be standing around. Dinner takes time to cook so the cooking staff will work the full hours. They prep, cook, and clean up everything. The wait staff most of the time like I sais, has to set up and break down everything and then leave the place spotless, along with making sure every plate, glass, and piece of silverware is back in a rental crate because otherwise the caterer gets charged for it not being returned.

    Additionally, the caterer has to pay for the food and the staff themselves so they need to make some money. Naturally, when staff has been with the company longer they get paid more.

    Post # 12
    Member
    3580 posts
    Sugar bee
    • Wedding: August 2012

    @kes18:  that sounds reasonable to pack up as much as they can after dinner and then maybe take the table and linen later on. Who is responsible for decor clean up? (Sorry if you have already answered this!)

    Post # 13
    Member
    3580 posts
    Sugar bee
    • Wedding: August 2012

    Oh! You just answered. Then I would just go back to the catering company and say that they aren’t needed and do delete that line item. I negotiated with my caterers for a recent work event. It might also be that I order to get staff to work they have a minimum hour requirement or the staff won’t take the shift…?

    Post # 16
    Member
    3580 posts
    Sugar bee
    • Wedding: August 2012

    @kes18:  yup, that sounds like a minimum. Blah. Move on! Maybe a smaller start up catering company? Good luck. 🙂

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