Post # 1
I have another ridiculous question for all the Canadian bees out there who’ve ordered from these stores.
I’ve ordered lanterns from both stores. The totals were:
Now, Paperlantern have already billed my credit card and it’s gone through fine as that total amount. So, that’s great. Then I noticed orientaltrading hasn’t gone onto my online bill even though the order has been shipped and is on it’s way to me.
I started looking around on their site and saw that the final amount of the bill won’t be put on my card until it’s cleared the Canadian border, where I’ll be charged even more. How much more? I don’t understand the duty fees and whatnot. A friend told me it would be around an extra $30. Ouch!
The paperlanternstore already posted onto my bill, am I going to be charged more from them?
Another site said something about you being charged more if the items are made from somewhere other than the states. I couldn’t find anywhere where the lanterns were made.
I feel like I’m going to be charged so much more money and I’m terrified of breaking the bank just for a few lanterns!
Post # 4
I’ve ordered online hundreds of times and shipped to Canada, and this is the first I have heard that a company waits to charge your card and then charges the duties onto it. Majority of the time, your credit card gets charged and then you are responsible for duties if they apply when it arrives to you. Purolator or UPS wont give you the package unless you pay in cash. This is the only situation I’ve ever come across, never used a company that cahrges the duties on your credit card. Seems shady to me, especially because they might increase the amount of duties so they make money off that too. I wouldn’t purchase from them again, and check shipping and billing FAQ before buying.
Also, check to see the cancellation policy. I would try and cancel if I were you. If you cant cancel the order, let it be delivered to you but then check the return policy.
Post # 5
I recently ordered from an American company and their fees included shipping with FedEx, which was paid by credit card. Then the package arrived and I recieved an additional invoice from FedEx for the customs/duties, which was about $27. I paid them directly over the phone.
Post # 6
@cdncinnamongirl: Did they deliver you your ordered items BEFORE you had to pay the additional $27? I know that’s a silly question but I’m just curious.
I’m just so bummed I’ll end up having to pay like, an extra $60 on top of all of this.
Post # 7
I ordered my bridesmaids dresses from an online US retailer, and got charged an extra $165 from customs (dresses were 130 each, so about $35 per dress). If you can ever elect to have the amount billed to you directly it’s usually better. If the company does it they often charge a brokerage fee for dealing with customs for you. When my dresses came I got an invoice after the fact, but I also shipped some stuff once that wanted it upon delivery. In exact change cash, which was really weird considering I was never advised how much it was going to be… so who has every possible amount of change just lying around??
How much duty you get charged will depend on exactly hat category it is. I’d imagine the products are not made in a country within the NAFTA agreement so they’re likely more than just the 5% GST that’s applied to things made within North America. You can take a look at the tariff guide on the customs website. So it’ll be whatever the tariff is plus whatever the shipping company decides to charge as a brokerage fee (which is the wildcard, because sometimes it’s extremely expensive, like $25-35 bucks regardless of the value of the items.
Post # 8
Thanks for the help, guys.
I’m starting to feel like it’s not all that cheaper to order stuff online at all.
Post # 9
@KendraLeigh: Yeah, you definitely have to be mindful of potential shipping and handling charges blowing away any savings.
Do you live close to a border? I use a shipping/receiving company that charges $3.00 per box right on the US side, and then just drive them across with a verbal declaration.