- Regina C.
- 7 years ago
- Wedding: April 2011
I came onto the wedding Bee to write a review on Candles 4 Less and found one entitled “Candles 4 Less Warning” by EdmontonAng that I can relate with but have a great opinion about this company.
My son got married back in April (on my Birthday) in La Jolla just north of San Diego, California. We had ordered candles from Candles 4 Less and received holders that were smaller in diameter at the base than the candles.
We tested them out to find they would melt completely to a liquid and still burned the 10 hours they needed to. It wasn’t a big deal and she was fine with using them like that if we needed to but my daughter in law did not like the way they looked.
I called and spoke to a very sweet girl who offered to send replacements. The wedding was the following day and I was worried we wouldn’t get them in time. One of their sales reps actually drove up to La Jolla, dropped off new holders and picked up the smaller ones.
This is a wonderful company and I have never dealt with people like these who go above and beyond to correct something. I have purchased several times from them since and have been completely satisfied. Everyone who works there is incredibly nice and really cares about the people who buy from them. I thank their team for outstanding customer service! They get the job done!