Post # 1
I’ve tried so many times and searched and searched for help. All I can find is trouble shooting Q&A, no email address or number to call for help.
All of my in-laws have had this problem as well. There used to be a help email account, now it’s nowhere to be found. The system automatically rejects our last name.
If anyone knows what to do, please let me know! I feel totally robbed of a rite of passage 🙁
Post # 3
You can change your name by going to Account in the upper right corner, then Account Settings, then Name. You can’t change the username on your address though.
Post # 4
@MrsSaltWaterTaffy:Thanks, but I’ve tried that many times. The system automatically rejects my new last name, just like it did for all my in-laws. There used to be an email address for help which they all had to use, but now there is nothing
Post # 5
You can submit a name change request through the “Name” section of your Account Settings page. Please note that Facebook reviews each name change request that is submitted. Due to the volume of requests we receive, your request may not be processed immediately.
Please note that Facebook account names must adhere to the following authenticity standards:
- Your full first and last name must be listed. Nicknames can be listed if they are a variation of your first or last name, but only in the format “First Name ‘Nickname’ Lastname.”
- Accounts are for personal use only. To represent a celebrity, business or brand, please create a Facebook Page. Pages are for representing a real public figure, artist, brand or organization, and may only be created by an official representative of that entity. For more information about Facebook Pages, please click here.
- Professional and religious titles are not allowed in account names.
- You can list your maiden name as your alternate name on the Account Settings page. Please note that account names that include “was,” “nee” and “formerly” are not allowed.
- Accounts can represent one person only. Accounts representing groups, families or couples are not allowed.
Facebook reviews every name change request before it is approved. If your name change request is rejected, it could be because our systems have mistakenly prevented the change. If your real, full first and last name has been rejected, you can submit your request for further review by clicking here.
**This is directly from FB, the last link looks to be what you need 🙂
Post # 6
Thanks Blueshoes, I tried that and it didn’t work 🙁 No one responds.
Post # 8
Post # 9
I changed my last name, as well as my email address/username – I garantee that there is a way to do it..
My email worked instantly, while the name change took one day before it happened.
Post # 10
It took a friend of mine about a month to get her named changed on FB and that was after sending numerous emails to them. Eventually they will do it but you have to continue to bug them about it. They never did explain to her why it took so long…
Post # 11
I agree that you should keep emailing help about it. There is probably a block on it because you kept trying to change it and the system is probably blocking it as spam. You just need to get through to a real person.
Post # 12
I would probably send them an email every other day until you get an answer.. 😉
Post # 13
Thanks, but there is no way to email them. It’s not because I keep trying to change my name, the system automatically rejects my name. It happened to all of my in-laws. It’s the actual name. It really makes me angry b/c it’s not such a strange name, it’s polish and not a bad word or anything.
Post # 14
A girl I went to college with works for FB. I don’t think she’s involved with the tech end (was a business major), but she may at least be able to push your request through? If you’re interested let me know, and I’ll PM you her FB email address.
Post # 15
Post # 16
Is there anyone on FB with that name at all? Maybe some people have figured out a way to get through the system and you could message them to ask them how they did it.
Or, if it is a Polish name, and Polish users are able to use it successfully, maybe you could change your language setting to Polish, change your name, and then change your setting back to English? Maybe the banned names are language dependent.