(Closed) Car Buying Nightmare

posted 3 years ago in The Lounge
Post # 2
Member
401 posts
Helper bee

Is the $800 fee tax tag and title? They might have said no because that’s a standard fee at the end of the transaction, not an “add-on”. 

Post # 3
Member
521 posts
Busy bee
  • Wedding: January 2016

Car shopping is a PITA! I was able to haggle my car down 4k, but it took all day AND I had to leave the dealership. If I were you I’d go get my $ back!

Post # 4
Hostess
822 posts
Busy bee
  • Wedding: October 2015

You sure it’s not GAP insurance? Or TT&L? It should say exactly what it is on your paperwork.

Post # 5
Hostess
822 posts
Busy bee
  • Wedding: October 2015

And honestly you should know exactly what it was before leaving a negative review…I’ve worked in dealerships before and Darling Husband is a salesman and sometimes it’s not the dealer or salesmans fault. I’m not saying it’s ok to add on charges but you should know what it is before putting them on blast. It could have been a number of things

Post # 6
Member
151 posts
Blushing bee
  • Wedding: July 2013

The dealer we got our Xterra through tried to do the exact same thing to us for almost $400 (so not as much) but luckily my Darling Husband saw it in time and reiterated to the salesman that he wanted nothing extra than what we agreed to pay for (tags/reg included) and if he tried to pull one over on us again that we would walk away from the deal and things were fine after that. Our credit union offers auto brokers to their clients so now we won’t go through anyone but them because of how shady dealers can be. You should definitely go and try to get your money back. 

Post # 7
Member
541 posts
Busy bee
  • Wedding: June 2016

there are fees that they have to charge. Someone explained it to me once but I do not remember exactly what it was.

Post # 9
Member
381 posts
Helper bee
  • Wedding: June 2012

I am 99% sure Autoguard is some type of insurance policy.  If it is you can likely still cancel it.  I would email the dealership (so you have a paper trail) right away and question it.  My husband bought a car and the dealership snuck in a GAP policy too.  I got them to cancel it the next day and refund everything  (NEVER ever finance GAP insurance, it is a huge rip off through dealerships and you are paying interest, it usually cost a few dollars a month on your auto policy to get the same coverage).

Post # 10
Member
1200 posts
Bumble bee

The $800 might be the “delivery” fee or whatever they call it. I was surprised by this little add on too, but it’s pretty standard. 

Post # 11
Hostess
822 posts
Busy bee
  • Wedding: October 2015

kl1987:  I very much disagree with you on GAP. It typically costs $300-$500 added to your loan. It isn’t mandatory, but if you wreck your car the 2nd day you have it your insurance will not cover what you just paid, they’ll only cover it’s “worth”. Accidents happen all the time and honestly $300 is peanuts compared to a $20,000 loan. I’ve seen people total their car within a few weeks of buying it is a really crappy spot to be in. 

Sorry OP not trying to thread jack.. Call the finance director and see if you can go in and have a meeting where he can explain anything to you.Auto guard is in fact a type of warranty, I’m guessing it’s like Dent zone. Regardless if you declined it you should not be paying for it. Definitely go talk to them

  • This reply was modified 3 years, 6 months ago by  rubyrane.
Post # 12
Member
10668 posts
Sugar Beekeeper
  • Wedding: City, State

This is exactly why we only buy our cars at Carmax now.

I am sorry it’s been so stressful for you, Bee.  I do hope you can get it resolved at the dealership.

Post # 13
Member
381 posts
Helper bee
  • Wedding: June 2012

rubyrane:  I’m not saying you shouldn’t have GAP insurance.  You should for the first couple years of a loan.  I’m saying that dealerships overcharge for it.  I pay less then 4 dollars per month as an add on to my regular insurance policy.  So 1. It costs less and you don’t pay interest on it.

Post # 14
Member
352 posts
Helper bee

Yes, they often try to add that etching fee.  You should be able to get that taken off – especially since you told them you didn’t want it.  I just googled Autoguard, and it is an extended warranty.  If you didn’t want that, tell them to get rid of that too.  I assume since the car is only a year old, you should have some manufacturer’s warranty left.

Someone mentioned a delivery fee being standard – I don’t think that would apply here in a used car.

Yep, it sounds like they were trying to pull a fast one, and I would definitely challenge them.

Good luck and let us know how you come out.  $800 is a darn lot of money for stuff you don’t want!

Post # 15
Member
6040 posts
Bee Keeper
  • Wedding: October 2019 - City, State

sassy411:  I used to be very anti-carmax because I felt they were overpriced. I still feel they are overpriced, however, I now think it’s due to the fact that you pay for the convenience of going in, picking out a car, knowing how much it costs right from the start and paying what’s listed, period. You either agree with the pricing or you don’t. it’s that simple. So essentially you pay to avoid the headache of haggling with a dealer and dealing with situations like this where you have to literally go through everything with a fine tooth comb to make sure they don’t try anything shady. 

 

misspeony55:  the thing about car dealers is, they have to make their money somewhere. So even on the best deals there are going to be ways the dealer is going to do their job. I’m sorry this happened. Although from what you described you should be able to question things still, most places have some kind of buyers remorse program or grace period. 

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