Post # 1
After reading numerous posts here about CaraBridal I chose her for my bridesmaids dresses. I did a part payment through etsy using PayPal, and have just contacted her to pay the rest before they are shipped and she’s having payment issues? She’s asked me to complete the transaction outside of etsy just through PayPal, so I tried and PayPal said the user can’t receive funds. So I emailed her and asked what’s happening and she said she’s got etsy onto it(but I’m completing it through PayPal only?), but has asked me to pay through bank deposit or western union – has anyone else had this happen? Should I be worried?
Post # 2
As far as I know, CaraBridal just disappeared from Etsy and it is rather concerning that their Paypal account has been shut down as well.
That being said, while things don’t look good right now, I do know that bridal gowns can be a touchy business and some other perfectly legitimate sellers like Jasmine’s also don’t accept payment through Paypal because of issues they have had in the past. I think it’s not uncommon for brides to get angry with companies over the dress not being exactly as expected or arriving later than expected, and then making complaints to Etsy or Paypal about it and causing business chaos. That could be what happened here.
How quickly do you need your dresses? If it was me, I would probably ask to wait to make the payment for a week or two, and preferably until things are sorted out with Paypal and/or Etsy. Ideally, you want your payment to be protected by Paypal – and especially so if you have no idea what is going on with CaraBridal and whether they will still be around in a couple of weeks. So yes, be worried and be wary but don’t give up hope yet. CaraBridal has come through with dresses before, so chances are this is all a big misunderstanding. But if isn’t, then you need to protect yourself first and foremost.
Post # 3
emorelia: I heard back from Olive about my dress. I haven’t paid for it yet and she said that they will have a new website setup next week and from there i can pay by credit card. So i think i will wait and pay from there as if i have any problems i am covered.
Post # 4
- Wedding: October 2015 - Hidden Acres
I can’t find her shop on Etsy anymore, which really bums me out – was looking forward to working with her. I could pay through Etsy and she’d give mid- and post-production photos that were competitively priced with Jasmine’s. So now I’m searching high and low for another seller to buy from. 🙁
Post # 5
Does anyone have Carabridal email or conact info?
smashling: Penang1885: emorelia:
Post # 6
I am wondering the same..if anyone has her contact info, could you kindly post it? I’d like to reach out to her for a few Bridesmaid or Best Man dresses.
Post # 7
Penang1885: Totally weird but the lady we used for our bridesmaids dresses was just kicked off Etsy too. The dresses came back fantastic! Its a shame they are trying to shut them all down.