(Closed) CaraBridal – Payment Issues

posted 4 years ago in Dress
Post # 2
1069 posts
Bumble bee
  • Wedding: July 2014

As far as I know, CaraBridal just disappeared from Etsy and it is rather concerning that their Paypal account has been shut down as well.

That being said, while things don’t look good right now, I do know that bridal gowns can be a touchy business and some other perfectly legitimate sellers like Jasmine’s also don’t accept payment through Paypal because of issues they have had in the past. I think it’s not uncommon for brides to get angry with companies over the dress not being exactly as expected or arriving later than expected, and then making complaints to Etsy or Paypal about it and causing business chaos. That could be what happened here.

How quickly do you need your dresses? If it was me, I would probably ask to wait to make the payment for a week or two, and preferably until things are sorted out with Paypal and/or Etsy. Ideally, you want your payment to be protected by Paypal – and especially so if you have no idea what is going on with CaraBridal and whether they will still be around in a couple of weeks. So yes, be worried and be wary but don’t give up hope yet. CaraBridal has come through with dresses before, so chances are this is all a big misunderstanding. But if isn’t, then you need to protect yourself first and foremost.

Post # 3
27 posts

emorelia:  I heard back from Olive about my dress. I haven’t paid for it yet and she said that they will have a new website setup next week and from there i can pay by credit card. So i think i will wait and pay from there as if i have any problems i am covered.

Post # 4
72 posts
Worker bee
  • Wedding: October 2015 - Hidden Acres

I can’t find her shop on Etsy anymore, which really bums me out – was looking forward to working with her. I could pay through Etsy and she’d give mid- and post-production photos that were competitively priced with Jasmine’s. So now I’m searching high and low for another seller to buy from. 🙁

Post # 6
768 posts
Busy bee

I am wondering the same..if anyone has her contact info, could you kindly post it? I’d like to reach out to her for a few Bridesmaid or Best Man dresses. 


Post # 7
731 posts
Busy bee
  • Wedding: June 2015

Penang1885:  Totally weird but the lady we used for our bridesmaids dresses was just kicked off Etsy too. The dresses came back fantastic! Its a shame they are trying to shut them all down. 


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