(Closed) Caterer Forgot About Wedding – Found Out 3 Hours Before Ceremony

posted 6 years ago in Food
  • poll: How should we handle this situation?
    Small claims court/sue : (199 votes)
    70 %
    Attack via social media : (47 votes)
    16 %
    Move on and be deliriously happy post-wedding : (40 votes)
    14 %
  • Post # 3
    Member
    134 posts
    Blushing bee
    • Wedding: September 2011

    Is you signed a contract, then they defaulted on the promise to deliver. I would take them to small claims court and file for the cost of the replacement meal.

    Post # 4
    Member
    9630 posts
    Buzzing Beekeeper
    • Wedding: April 2019

    definitely take them to court, they had a legal and binding contract, which they breached!

    Post # 5
    Member
    963 posts
    Busy bee
    • Wedding: August 2011

    What a terrible situation. It’s good that you were able to pull things together at the last minute, but it’s totally unacceptable that they left you in the lurch like that.

    I would approach this by asking them for the money and threatening to share your experience online if they don’t pay. If they still refuse, start posting very detailed reviews all over the internet. The negative reviews may prompt them to refund you and you can offer to ammend your reviews to describe how they remedied the situation if they pay you the $2000.

    If they still don’t pay after negative reviews, I’d take them to court. You could probably take them to court first thing. But at least in my opinion, posting reviews is easier and more effective than going to court, so I’d do the reviews first.

    Good luck and please update with progress.

    Post # 6
    Member
    4521 posts
    Honey bee
    • Wedding: September 2010

    I would absolutely take them to small claims court. That’s completely the fair thing to do. Let the court decide what they owe you, if anything.

    Destroying them on social media just seems vindictive and won’t leave you all any better off. And this is too big a transgression to just let slide, I think.

    Post # 7
    Member
    389 posts
    Helper bee
    • Wedding: September 2012

    Unforgivable! Threaten to sue, if that doesn’t work, file a claim and go to court. They didn’t hold up their end of the contract and their “remedy” simply wasn’t good enough. 

    Post # 8
    Member
    263 posts
    Helper bee

    The original caterer sent their family to act as waiters? Or the rescue-restaurant/caterer sent family to act as waiters?

    I would take them to small claims court and then write your reviews once all is said and done.

    Post # 9
    Member
    979 posts
    Busy bee
    • Wedding: June 2013

    I just typed out a long response but it didn’t post, so long story short… I don’t think you would win if you sued. I think in contractual disputes, the caterer is only responsible for making you whole. So you would get any money that you paid extra out of pocket, but since the last minute food was cheaper and you got your deposit back, there’s no money to collect.  You’d have to pay for food either way, and I don’t think you would get paid for emotional distress or anything like that.  I get that it’s frustrating and you seem to have a good attitude about the day as a whole, I just don’t think legally there is anything to collect on.

    Post # 10
    Member
    4478 posts
    Honey bee
    • Wedding: November 2012

    Oh, no!  I’d definitely write a bad review and take them to small claims court.

    Post # 11
    Member
    790 posts
    Busy bee
    • Wedding: February 2014

    Small claims court may be a bigger hassle than you want and it costs money to file.(not a lot but..) It will just make the drama last longer and be emotional.. What if you dont win are you ready to handle that emotionaly after all this? Something to think about..

     

    If I were you Id move on and just leave bad reviews. The Bee, Google, and Wedding Wire. People need to know what a BIG mistake they made and the reviews will hurt them more than small claims court. Dont be totaly mean in the reviews give facts. Dont swear or anything so people dont think it was “you” just over reacting if you know what I mean. Leave a professional factual review.

     

    IMO

    Post # 12
    Member
    485 posts
    Helper bee
    • Wedding: August 2012

    @jrzvol:  I agree.  You can ony sue for damages, which would have been the extra you had to pay the 2nd caterer.  But since there were no damages, because the 2nd caterer was less, there’s not much left you can do.  I’m not a lawyer, I just watch Judge Judy a lot.

    Post # 13
    Member
    979 posts
    Busy bee
    • Wedding: June 2013

    @rurahrah:  haha me too. And I majored in political science in college, so I took some law classes.  Philosophy of Law made me realize I didn’t want to go to law school though.

    Post # 14
    Member
    151 posts
    Blushing bee

    @rurahrah:  

    @jrzvol:  

     

    Also, a Judge Judy and Bill Handel fan.  You have no monetary damages so, write the bad review on Yelp and move on!

    Post # 15
    Member
    1652 posts
    Bumble bee
    • Wedding: July 2011

    If they apologized sincerely and refunded your deposit, I’d consider forgiving and letting go. People make mistakes. I know it was a very very bad one, but it happens to the best of us. It sounds stressful though and I do understand your upset!

    Post # 16
    Member
    1513 posts
    Bumble bee
    • Wedding: June 2013

    i was going to say take them to court but after reading jrzvol‘s response, it seems like you arent entitled to anything? i agree that you should be though! 

    did you lose any deposits for broken hair/makeup appointments? did you have to tip out anyone beyond the cost of the food? maybe you could demand they compensate you for that stuff so you can feel some vindication and then i would say take to yelp, etc. be fair, mention that they did apologize and refund your deposit but that in your opinion (and mine!) that was really not enough to make things “right”

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