(Closed) Catering Credit Card Fee – Is this NORMAL?!

posted 8 years ago in Food
  • poll: Did your caterer/venue charge a percentage fee for the option of using a credit card?
    Yes, a flat fee : (0 votes)
    Yes, a percentage of the total amount : (11 votes)
    35 %
    No, my caterer isn't a moron/No, my caterer rolls it into the quote : (14 votes)
    45 %
    Other. I'll tell you all about it below! : (6 votes)
    19 %
  • Post # 3
    Member
    1843 posts
    Buzzing bee
    • Wedding: September 2011

    Wow, I’ve never heard of that … makes me think I need to double check with our caterer and venue!

    Post # 4
    Member
    4824 posts
    Honey bee

    It is normal. While not all people will do this, many will and others (like mine) require it to be cash or check. 

    It is because they have to pay a fee to the CC company for the privilege of letting you use it- which cuts into their profits which may already be very slim.

    Small claims court is another recourse if something goes awry.

    Post # 5
    Member
    3176 posts
    Sugar bee
    • Wedding: May 2011

    My caterer actually won’t accept credit cards at all. I believe they have to pay a fee when one is used, at least that was what was explained to me at one point, so I don’t think they are charging just for the heck of it, I think thats money that effects them.

    Post # 6
    Member
    5657 posts
    Bee Keeper
    • Wedding: February 2012

    It is normal. My boyfriend owns a business and charges an additional fee for credit card since it costs him a percentage to do a transaction through credit card. It doesn’t make sense for him to loose hundreds of dollars on a sale because the client wants to use credit instead of a cheque.

    ETA: Also, if you sign a receipt (which I’m sure the caterer would want you to do), you can’t easily get that money back from Visa/Mastercard without a legal battle anyway. You signed authorizing the payment.

    Post # 7
    Member
    13096 posts
    Honey Beekeeper
    • Wedding: July 2010

    That is actually quite normal.  Companies have to pay a fee for every credit card transaction that is made at their business.  For huge stores this isn’t a problem but for a smaller business, this can kill their bottom line and make it hard for them to be profitable.

    Actually – from my experience – the vast majority of wedding vendors require payment in cash or check.  The few I looked at that allowed credit card payments all passed that transaction fee on to the customer.

    Post # 8
    Member
    548 posts
    Busy bee
    • Wedding: June 2017

    Because our venue (also our caterer) doesn’t accept credit cards…this is what we’re going to do.  His credit card company provides check for us to use.  So we’re going to write a check out to me for the amount needed, then I’ll write a check for the amount from my account.  Can you see if you can do something like that?

    Post # 9
    Member
    1135 posts
    Bumble bee
    • Wedding: April 2009

    Yep, totally normal.  That’s why we just wrote checks.

    Post # 10
    Member
    4693 posts
    Honey bee
    • Wedding: October 2013

    I can’t speak for catering companies, but where I work we charge a fee to process credit card transactions over a certain dollar amount because of how high the fees we have to pay for the transaction are.  It seems normal to me that the catering company would do the same.

    Post # 11
    Member
    1927 posts
    Buzzing bee

    @DeathByDesign: I kind of disagree.  To me is doesn’t make sense for the customer to be paying the costs associated with running a business.  I think if you choose to be a business owner you need to account for necessary costs that make it easy for your clients to work with you.

    Post # 12
    Member
    5657 posts
    Bee Keeper
    • Wedding: February 2012

    @Moose1209: Would you feel better if the business just charged more for their service (for everyone) and cut off the “extra charge”? Because that is what a lot of companies do instead. Another option is not offering credit at all!

    Businesses factor in the cost of running the business into their service, why should the business take a hit for it? How are credit card charges different from rent/overhead/employees/advertising and all the other things businesses need to pay for that is ultimately factored into the cost of the service or product they offer? I doubt if you ran a business you would feel the same way. 

    Post # 13
    Member
    768 posts
    Busy bee
    • Wedding: April 2010

    In CA, I believe it’s against the law for merchants to pass on their credit card processing fees to their clients. I can’t believe they would charge you for that. It’s their cost to incur, not yours.

    Post # 14
    Member
    4824 posts
    Honey bee

    @Moose1209: I would rather get the discount and pay cash.  Out here in CA a lot of the gas stations have a CC price and a Cash price. I like paying the Cash price.

    Post # 15
    Member
    5118 posts
    Bee Keeper
    • Wedding: November 1999

    One restaurant I worked at only accepted cash or check. The credit card percentage charge would have done us in because we tried to keep all the prices on the home-cooking cheap and the CC charges would’ve eaten up the profit.

    @Moose1209: While it does suck to have the cost passed on, it technically is a convenience that they’re providing the customer. Cash and check work just as well, and if the customer wants the convenience of putting things on a CC, I think the business (especially smaller businesses) should be able to pass on that %fee or otherwise just flat out refuse to accept CCs. Some customers prefer to pay the fee to use the CC.

    Post # 16
    Member
    3176 posts
    Sugar bee
    • Wedding: May 2011

    @DeathByDesign: I 100% agree. Places that “waive” the fee really don’t, they just hide it. I used to work at a high end boutique and we had to pay a $3.00 charge anytime we ran a credit/debit card, in order to have that not hit our budgets, everything in the store was just more expensive.

    The topic ‘Catering Credit Card Fee – Is this NORMAL?!’ is closed to new replies.

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