- 6 years ago
- Wedding: June 2011
We had our wedding on Friday (June 1, 2012).
I had orderd a salad with blue cheese, a steak with mash and grilled veg, and 2 different deserts…. a cheesecake and a choc truffle cake.
I was a little but confused when there was no blue cheese on my salad, but I shrugged it off.
Then the next course arrived, and it was not a steak at all. It was a prime rib with these strange vegetables (fiddle heads?).
The desert was only a cheesecake, not the choice of 2 which I had asked for.
Needless to say, I was annoyed but put it on the back burner to deal with later. I didn’t want to stress over the little details.
Then over the course of the evening, and the next day, we kept hearing story after story of guests not feeling well. At first we had assumed that they drank too much, were tired, or had a bug. But eventually it came to light that almost every guest had some symptioms… such as nasuea, vomitting and diarreah.
The venue was a classy establishment…. we paid an arm and a leg for the food, and I am extremly upset that the food was not what we had ordered, but DEVESTATED that all of our guests were poisioned by the food that we served at our wedding!!!
By the end of the night many guests had left early, or were not dancing….. and it wasn’t until the next day or so that I understood why.
I briefly spoke to the co-ordinator in person the next morning, who said that she would look into it. She said she may be able to offer us a free night stay and a meal in the future for our hassle.
But considering we were not provided with the food we had asked for AND they made our guests sick, we were thinking of a hell of a lot more compensation then that!!!
We wrote a formal complaint last night, and have not even heard a word of apology.
What should we do?