Post # 1
Sorry- if this is duplicated. My first post was marked as spam.
I just want to warn other brides about my experience with Southern Blooms Co in Lebanon, TN. They have goregous flowers online, and I was so excited to order from them. However, it is now one of the worse aspects of my wedding planning.
I ordered all of my wedding flowers on January 2, 2019. At the time, their processing was 8-12 weeks with a note that it can be increased due to demand. Currently, it is 9-15 weeks. With my wedding on May 18th, I had plenty of time. As of today, I still don’t have my flowers, and it has been 19 weeks. My wedding is in 5 days. I have been promised them “soon” for months. I was also promised them by the end of the last week, again nothing. I have called them, emailed them, messaged them, etc. more time than I can count over the past two weeks. I haven’t received any response whatsoever. I have called them regularly throughout the day, and no one ever pickes up.
Yesterday, the company posted a long update on their Facebook page. It was littered with people asking about their flowers and being extremely frustrated. The post has since been deleted.
With my wedding in 5 days, I have to imagine that I won’t receive my flowers. Now, I am left to try to figure out a back up plan at the last minute. It is extremely frustrating, especially since I ordered tham in January.
I understand that my experience does not refect everyone’s, and they do make goregous flowers. However, I would really suggest trying to find another company. If you are ordering from them, make sure you order very, very, very early and put your wedding date as earlier than it is.
Post # 3
No advice for how to handle this awful situation as I expect it’ll be dragged out getting your money back, if you ever do. But, I did want to suggest Whole Foods if there’s one near you for replacement florals! They are gorgeous and very affordable. Best of luck bee! Update us as things progress.
Post # 4
Do you have a Kroger with a floral department? A couple years ago, my BIL’s wedding flowers got accidentally placed in a commercial freezer by my Father-In-Law (he thought it was a cooler) and two hours before the ceremony it was realized and they of course were ruined. We ran to the closest Kroger and they made the bride’s bouquet, 3 Bridesmaid or Best Man bouquets, and a handful of boutonnieres very quickly and affordably. The bride actually liked the flowers better than the florist’s!
Post # 5
Update: I called the company 19 times on Monday, and no one picked up at all. They didn’t respond to my emails or private FB messages. I finally posted another post on their public FB page. I finally got a response back that they will be shipping it overnight to arrive in time for the wedding. I am cautionaly optimistic that they will arrive in time. However, they have promised they will be shipped previously.
I would highly recommend people going with another Sola wood company (many options out there on Etsy). It has made this week so stressful.
Post # 6
- Wedding: May 2019 - Green Bay, WI
I can SO RELATE to this. I also used Southern Blooms Co and ordered on January 2, and my wedding is next week. I figured I ordered in time to get the bouquets for my bridal shower on April 7 based on their estimated processing time of 8-12 weeks. I also ordered some of the mason jar bouquets so I wanted those to decorate for my shower to “preview the colors and bouquets”.
When I realized how behind they were I reached out to them a couple weeks before my shower and asked if I could get the date changed so I would get them in time for my shower. They were a bit behind on getting back to people then too, but not nearly as bad as it is now.
I referenced that according to the processing time when I ordered I should be getting them soon. They did also make me a few empty promises and said they were working on them and then at crunch time I reached out again because my shower was a few days away and I didn’t have them yet. They also said they would be overnighting my bouquets.
I did receive them the following day.
I will admit it was SUPER STRESSFUL and it would be even more stressful if it was right before my wedding like it would have been for me too. But, I will also admit they turned out beautiful and perfect and I can’t imagine any other bouquet when I walk down the aisle next week.
I think they grew way too quickly and word spread about their beautiful bouquets much too quickly for them to keep up. I know they’ve been expanding and growing and have moved out of a bunch of spaces that they outgrew and are trying to hire more people, but they’re still way behind. I feel bad because they really are trying their best but they really are in way over their heads at this point.
But, like I said, the bouquets really were worth it for me.
Keep us updated if you get them! <3