- 8 years ago
- Wedding: December 2010
Apologies in advance for the length. I’ve tried to cut out issues unrelated to the centerpieces, which are my main concern.
Long story short: My florist has not given me an idea what the centerpieces will look like.
I’ve had a not-so-great relationship with the florist from the getgo – subpar communication and customer service. The centerpieces ‘come with’ the venue’s package deal. This comes with is overly complicated, and I still end up paying. Of course.
We had an initial consultation over the phone (I live out of state). I didn’t know exactly what I wanted, but told him the followng:
- yellow flowers (offered some of my favorites) flowers
- no tropical flowers
- low centerpieces that wouldn’t interfere with conversations
- a warm, modern vibe with traditional/vintage touches
- he offered to do centerpiece inserts, so guests could take the centerpieces with them, leaving the rented containers
The proposal he sent included submerged orchids as the centerpieces. Guests obviously take them with them, we didn’t talk about orchids at all, and they are pretty tropical imo. There were other, unrelated, issues with the proposal as well.
I thought this miscommunication was due to my less than concrete ideas, so I gathered some ideas (you can see them in my gallery) and sent him basically a page of pictures of flowers I like and a page of centerpieces and decor I like. I explained that these were just for inspiration and he should use his expertise in suggesting flowers, designing, etc. I know very little about flowers. I sent these to him and the venue manager. The venue manager raved about how well-developed my ideas were and so clearly presented. The florist’s secretary basically said yeah, we got them, we still need your contract and a deposit to reserve the date.
I will spare you the drama over how I eventually signed the contract and gave them a $200 deposit, as it didn’t involve any more certainty as to centerpieces. Once those were inhand, they didn’t follow up at all.
So, this week, per the contract, I am supposed to pay half of the final estimate, but nothing has been updated. I contacted them Monday asking again for updates and resent the pages discussed above. The assistant said she passed my flower choices along to the florist. Nothing else as to centerpieces. So, I have the feeling they aren’t going to discuss the centerpieces with me at all. I have no idea what to expect at the reception.
So, is this normal? Did you just give your florist a general idea of what you wanted and leave it to them? Did you come up with the exact centerpiece you wanted and just have them execute?
I think I’d feel better if we discussed the centerpieces, so I knew they understood what I wanted, but I am pretty sure they are over me. Part of me just knows no matter what I do they are going to do a crappy job and overcharge me. 🙁 If I knew more about flowers and design, I’d just design the centerpieces myself and send him a list of what to do for each table. (The passive, agreessive smart*ss in me likes this idea.)
I should note that he has a great reputation and my venue manager has repeatedly reassured me that the day of, it will be beautiful (she used him for her daughter’s wedding).
So, what would you do?